Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

IT Specialist, Census-De-St (Application Software)

Expired Job

U.S. Census Bureau Washington , DC 20001

Posted 4 months ago

  • Videos

  • Duties

Help


Duties


Summary


This vacancy is for an

IT SPECIALIST position in the

APPLICATION DEVELOPMENT SERVICES DIVISIONlocated at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line Suitland Station.

This Job Opportunity Announcement may be used to fill other IT Specialist, 2210-12, FPL 12 positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience.

Learn more about this agency


Responsibilities

  • Designs, develops, implements, tests and documents secure Internet-based data collection systems, frameworks, applications and modules.

  • Review requirements of projects to determine objectives of the program, concepts, nature of the unprocessed data, and processes required in support of the computer effort in order to organize work processes and problems for computer solution.

  • Oversee the creation of general utility routines and systems and independently develops the more complex routines and detailed sequences of internal program logic by coding, testing, and debugging

  • Analyze and refine systems requirements.

  • Determines and designs applications architecture. Assures software and systems quality and functionality.

Travel Required


Not required


Supervisory status

No


Promotion Potential


12

  • Job family (Series)

2210 Information Technology Management

  • Requirements

Help


Requirements


Conditions of Employment

  • U.S. citizen.

  • Suitable for Federal employment.

  • Registered for Selective Service if applicable.

  • You may be required to complete a financial disclosure (OGE-450).

Applicants must meet all qualification requirements by the closing date of this announcement.


A probationary period may be required

This position is ELIGIBLE for telework; additional criteria will be required (e.g., supervisory approval).

This is a

BARGAINING unit position.


Qualifications


Specialized Experience:

For the GS-12, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-11 in the Federal service. Experience for this position includes:
Experience in the design, development, and implementation of large-scale, multi-tiered secure Internet-based technologies and data collection systems. Experience architecting, using, and developing Internet-based applications using various programming platforms including MVC Frameworks, Perl, Java Script, HTML, CSS, MySQL, Linux. Experience designing new and/or modification of existing systems within the constraints imposed by costs and subject-matter/sponsor specifications. Experience analyzing the existing and previous systems, as well as current and projected computer system capabilities, in developing numerous options and alternative systems. Experience investigating and analyzing a variety of unusual problems, questions, or conditions associated with a particular applications or specialty area; formulation of projects or studies such as those to substantially alter major systems; or establishment of criteria in an assigned applications or specialty area.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.


Attention to Detail- Is thorough when performing work and conscientious about attending to detail.


Customer Service- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.


Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.


Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Education


Additional information


The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.

  • VEOA

  • 30% or more disabled veteran

  • Person with Disability

  • CTAP

  • ICTAP

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, .

Read more


How You Will Be Evaluated


You will be evaluated for this job based on how well you meet the qualifications above

.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.

How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed.

Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).

The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:

  • Knowledge of Internet-based system design, development, security, and programming/technology/database platforms.

  • Knowledge of a wide range of computer techniques, requirements, methods, and procedures including approaches used by other agencies to design solutions for application requirements.

  • Ability to analyze system requirements to make appropriate determinations.

For more information on category rating, please go to:

We recommend that you preview the online questions for this announcement before you start the application process.


To preview questions please click here.

Read more


Background checks and security clearance


Security clearance

Public Trust

  • Background Investigation

Drug test required


No

  • Required Documents

Help


Required Documents


A complete application consists of the following:

  • Resume showing relevant experience; cover letter optional. Your resume should list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
  • Veterans' Preference Documentation: Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to:
  • Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable (see other information).

Education Documentation:If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned.

This also applies to Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to for more information.

You are not required to submit official documents at this time; copies are sufficient.

Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website

  • You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.

CTAP and ICTAP Eligibles

CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at:

CTAP applicants MUST submit the following documents:

1.A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice);
2.A copy of your SF-50 "Notification of Personnel Action", noting current position, grade/band level, and duty location;
3.A copy of your latest performance appraisal including your rating; and
4.Any documentation from your bureau/operating unit that shows your current promotion potential.

ICTAP applicants MUST submit the following documents:

1.A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area, notice of disability annuity termination, certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.
2.A copy of your SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
3.A copy of your latest performance appraisal including your rating; and
4.Any documentation from your agency that shows your current promotion potential.

NOTE: You will not be considered if you fail to provide all required documents.


If you are relying on your education to meet qualification requirements:


Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

Help


Benefits


A career with the U

.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Additional benefits available at Census Headquarters located in Suitland, MD, include: fitness center; child-care facility; credit union; free parking; convenient access to Metrorail and Metrobus transit services in Washington, DC, Maryland and Virginia communities; car pools/van pools; etc.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply

Help


How to Apply


Your complete application

, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

To apply on-line, you must complete and submit an application by accessing the USAJOBS website at To begin, click the "Apply" button and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. (After registering in your USAJOBS account and clicking "Submit," you will automatically transition to the Department of Commerce's specific site where you will complete your application. You must click "Submit" at the end of the application process to send your application for consideration.)

To return to your saved application, log in to your USAJOBS account at and click on "Applications." Click on the position title, and then select "Update Application."

If you have problems completing your online application, including problems submitting your supporting documents, please contact the Help Desk by email at or by phone at . The help desk is available Monday Friday, 7:00 a.m. to 7:00 p.m. ET.

Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact:

Shalyce Tyson at

Read more


Agency contact information


Shalyce Tyson


Phone


Fax

Email


Address

BUREAU OF THE CENSUS
4600 Silver Hill Road
Room 2K038D
Washington, District of Columbia 20233
United States

Learn more about this agency


Next steps


You will be notified of your application status through USAJOBS at four points during the hiring process

, as applicable. You can check the status of your application by accessing the USAJOBS website at and clicking on "Applications." The status will be visible next to the


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Deputy Program Manager Census Questionnaire Assistance

Maximus, Inc.

Posted 3 weeks ago

VIEW JOBS 12/22/2018 12:00:00 AM 2019-03-22T00:00 ResponsibilitiesThe Deputy Program Manager (DPM) will provide backup to the Senior Program Manager, to include management and direction for the architecture, technology, facility, and operations teams to develop, deploy, test, and operate the 2020 Census Questionnaire Assistance (CQA) system. The DPM will focus on the stand-up of contact center operations, including: facilities, recruiting and human resource management, telecommunications infrastructure, and training, while providing overall leadership to Customer Service Representative (CSR) staff and support teams across the CQA enterprise.Job Responsibilities:• Ensuring that tools, technologies, and personnel are coordinated across the program and contact center sites and program, refining the Census delivery approach and resulting in incremental improvements in cost, quality, and technology. • Leading a multi-contractor team responsible for selecting, designing, developing, testing, and deploying the solution used for the 2020 CQA. • Overseeing day-to-day operations to provide operational readiness for the 2020 CQA virtual contact center. • Ensuring contact centers are sized properly to meet the demand at agreed-upon performance levels by leading the selection, deployment, staffing, operations, and close-out of call centers across the United States, employing more than 10,000 personnel. • Directing, coordinating, monitoring, and reviewing development of contact center plans, including all activities to deploy systems and conduct successful operations. • Selecting, designing, and deploying the Learning Management System used in all call centers to support 2020 CQA inbound and outbound operations.• Overseeing the Workforce Optimization program that ensures proper staffing and achievement of service level agreements.• Developing and deploying an automated approach to the processing of thousands of suitability determination requests for contact center staff. • Ensuring CQA meets all Census-required performance standards and SLAs. • Assisting in management of the Federal Information Security and Management Act (FISMA) certification and accreditation of a 10,000-seat government contact center for the Census Bureau to ensure compliance with NIST-800-53 security standards, and the creation of maintainable security policies and procedures for ongoing compliance of Government security regulations.The Ideal Candidate will Possess the Following Additional Education and Experience Required Experience: * Large-scale, public-facing contact center delivery. * Experience directly relevant to the 2020 Census. * At least fifteen (15) years of experience with Contact Center technology; IVR, ACD, WFM & Reporting. * Advanced knowledge of networking principles and applications. * Knowledge of the contact center market and related products and industry. * Excellent networking skills, especially with regard to distribution channels and vendor relations. * Ability to manage vendor relationships. * Overseeing continuous service improvements to meet service level targets, budget challenges, and quality commitments in a multi-contractor environment. * Building and operating systems that connect citizens to government in a user-friendly, efficient, and cost- effective manner. * Extensive subcontractor management. * Familiarity with TTEC and/or Microsoft Dynamics. Education Requirements: * Bachelor's degree from an accredited college or university required. * Certification on one or more Contact Center Suites; Cisco, Genesys, Avaya or inContact (or similar Cloud Contact Center platform). * Additional Requirements as per Contract/Client: * United States Citizenship or Permanent Residency. * Ability to obtain and maintain a Public Trust security clearance. * The Ideal Candidate will Possess the Following Additional Education and Experience: * An advanced technical degree. * Works well in an ambiguous environment where analysis of situations and/or data requires evaluation of intangibles. EEO StatementEEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Maximus, Inc. Washington DC

IT Specialist, Census-De-St (Application Software)

Expired Job

U.S. Census Bureau