IT Specialist 3 - Z/Os Mainframe

Position: IT Specialist 3 - z/OS Mainframe

Location: Remote

Contract Duration: 12+ Months contract-to-hire

Job Description:

As a Senior Systems Administrator of z/OS, you will be instrumental in providing IBM Mainframe technical support that tightly aligns with our client's desired outcomes.

You will be part of a high-performance team of technical professionals who work together in the day-to-day administrative and support functions of our client's z/OS systems. You will participate in project-related activities while interacting closely with the client.

Key Responsibilities:

• Strive for high level client satisfaction for the products/solutions supported. This includes all aspects of the z/OS system along with Broadcom and BMC products.

• Capable of addressing all questions regarding the installation, configuration, and customization of z/OS systems

• Respond to escalated problems in a timely and accurate manner, ensuring Service Level Agreements are met.

• Attempt to reproduce reported problems, identify, and provide immediate workarounds to overcome problems.

• Document resolutions to reported problems.

• Identify product and documentation deficiencies and make suggestions for improvement.

• Analyze and resolve problems escalated within the organization.

• Work with clients to define requirements for enhancement requests.

• Contribute to qualifying and assessing client's expectations.

• Follow up with clients to perform fixes and to confirm resolutions.

• Documentation and knowledge administration.

• Ticket and queue management of Incident, Problem and Change Management.

Other Responsibilities:

• Demonstrate in-depth knowledge in IBM z Series Mainframes that include knowledge of industry standards, trends, and products.

• Interface and communicate with mid-level client leadership that may include technical presentations.

Key Qualifications

Bachelor's degree and a minimum of 8 years' experience in one or more technical disciplines, or equivalent experience. Expertise in System z (z Series) and z/OS.

Required skills:

• Software installation on z/OS

Optional skills:

• CICS, DB2 and MQ
• REXX, COBOL
• ACF2
• IBM z/OS Mainframe Practitioner Professional certificate

Pay Range: $70 - $80 Hourly

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.