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This position is an entry level information technology (IT) sourcing role within Voya's Strategic Sourcing organization. Strategic Sourcing is the team within Voya that negotiates with suppliers to contract for technologies and services in support of Voya's business. The Sourcing Coordinator will have an opportunity to learn and develop a deep understanding of commercial negotiations for software, software-as-a-service (SaaS), cloud infrastructure, consulting services, and outsourcing. IT Sourcing requires a proficiency in negotiating, internal customer focus, a sense of urgency, attention to detail, contracts drafting, and becoming comfortable with complex supplier technologies. This position is open to anyone that has the desire and aptitude to become a professional negotiator and wants to be challenged to exceed expectations.
Negotiate low complexity supplier agreements which can include renewals, new purchases, add-on orders, short form master agreements, SOWs, license orders, and change orders
Develop and use strategies for mitigating risk while maximizing value in our supplier contracts
Respond and resolve post deal supplier issues that can include contract review and interpretation, billing issues, updating prior agreements with amendments to provide additional clarity or corrections, low risk disputes, improving legacy terms in existing agreements with improved best in class terms, and updating master agreements with revised regulatory language
Research existing contracts and compile clear summaries of findings
Perform spend analysis, commodity, and market research
Assist in managing a renewals portfolio for assigned IT/Business areas
Negotiations will span the entire IT portfolio of on-premises software, SaaS, cloud infrastructure, IT services, IT outsourcing, hardware, network, telecommunications, contingent labor, mobile, custom software development, and emerging technologies such as IaaS and PaaS
Ensure the end-to-end sourcing process is followed on every deal, including convening and working with the appropriate matrix partners that can include Legal, Information Security, Enterprise Architecture, and Privacy
Other sourcing related activities as assigned
Knowledge & Experience:
Bachelor's Degree required (Management Information Systems, Finance, Information Technology, Procurement)
0-3 years total experience
Ability to work in a fast-paced environment and to quickly and accurately assess needs of department leadership
Works well independently and in teams, has proven ability to solve problems, and exercise good judgment
Proficiency with standard office software, with competence using Microsoft Outlook, Word, PowerPoint, and Excel
At Voya, we have identified the following critical skills which are key to success in our culture:
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills.