IT Solutions Analyst - Jacksonville, FL

Ceva Logistics U.S., Inc. Jacksonville , FL 32277

Posted 4 months ago

This critical position is the key IT resource assigned to drive the IT technology delivered to the customer. This resource supports the Solutions Lead by producing high level requirements, works with the Supply and other CEVA IT team members to deliver the solution that has been sold to the customer.

This subject matter expert identifies and recommends continuous improvement suggestions to the IS&S Domain Manager to ensure the direction of the product remains viable for the business.

Key Accountabilities

  • Owns the responsibility of ensuring the detailed requirements from Supply agree with the solution sold to the customer by working closely with the Solution Lead, the Supply teams, and the internal/external customers. Actively reviews progress during project stage gate reviews and provides input as needed.

  • Drives various activities as assigned during the implementation of new solutions as assigned.

  • Proactively works with the Regional or Site SOAs, internal or external customers, to ensure the UAT (User Acceptance Test) is planned, staffed, and successfully executed.

  • Produces systems training materials as appropriate in compliance with CEVA standards. Provides systems training. Supports post-launch activities as needed.

  • Actively provides continuous improvement recommendations for the application to Solutions Lead or other IS&S Management as appropriate to ensure the solution remains viable for CEVA's ever-changing business climate.

  • Provide mentoring and guidance to develop other team members, including training and knowledge transfer.

  • Other duties as assigned.

Knowledge, Experience & Skills

Education

  • Educated to degree level

  • Desirable: University or higher education

degree in IT Management or Supply Chain Management, or comparable experience in the Logistics industry.

  • At least 1 computing-related qualification

Experience

  • 1-2 years of technical experience

  • Good troubleshooting and analytical skills, ability to handle multiple problems

  • 0-5 years of relevant technical or business work experience

  • 2+ years of implementation and delivery services, preferable for large complex projects and customers

  • Knowledge of function capabilities in order to assess risk and

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IT Solutions Analyst - Jacksonville, FL

Ceva Logistics U.S., Inc.