The role: The IT Solution Engineer - Health Care Applications role is a customer facing role. This individual will work directly with the Home Office Business Units and Field users reporting into the IT Head / Business Partner for Commercial Excellence and Digital. He / she will work directly with the end user community and IT to scope demand, align on specific use cases and directly manage initiatives enabling the US business needs, with an immediate focus on new Product launches, Field Force expansion and new Veeva functionality such as Open Data and Network.
Interact with Business and IT colleagues to define and enhance the digital eco-system with a focus on data consumption and integration. Collaborate with Global colleagues to ensure US business demand, applications and data needs are properly represented in a global application where applicable. Engage with external communities (industry and technology based) and vendors to benchmark the US Commercial platforms and data management against our peers and provide recommendations to be adopted within future release cycles.
Who you are: You must have customer service orientation, as well as superior analytical abilities. Exhibit an ability to effectively work with both technical and non-technical resources and communicate complex topics clearly and concisely. You have an understanding of architecture and an ability to design scalable performance-driven solutions. You have excellent communication and presentation skills. You are highly organized and a collaborative team player. You have had experience in launching new products to market within bio tech / pharmaceutical sector. You have lead cross functional initiatives and led requirement gathering workshops.
Bachelors degree required; Masters degree preferred
Fluent in English (both written and oral)
5+ years of experience with Salesforce.com (SFDC) and Veeva configuration and administration
5+ years of experience with gathering requirements and configuring on IaaS and SaaS based solutions (Amazon Web Services, SFDC and Veeva preferred)
5+ years of experience with Analytical platforms (Tableau preferred)
5+ years of experience with Data Lakes & Data Warehousing
5+ years of experience managing IT projects, leading business workshops, mapping business processes and data flows
5+ years working with bio-tech/pharmaceutical data
Strong SQL skills along with solid data modeling understanding
Strong Project management and business analysis skills
Exposure to Data Integration platforms (Informatica and AWS preferred)
Exposure to other Commercial related applications and data (i.e. Patient Support Programs, ERP, Aggregate Spend, Concur, Model N)
Exposure to industry collaboration and project tools (i.e. JIRA and Office 365)
Position requires domestic travel up to 15% of time
Job Requisition ID: 187974
Career Level: D - Professional (4-9 years)
Working time model: full-time
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.
North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.
Nearest Major Market: Boston
Job Segment: Medical, Database, Developer, Pharmaceutical, ERP, Healthcare, Technology, Science