IT Site Engineer, Jr

Ingram Content Group Jackson , TN 38302

Posted 2 weeks ago

Job Description:

Ingram Content Group (ICG) is hiring for an IT Site Engineer, Jr. to contribute to our team in Jackson, TN. This person will provide systems administration support for the design, configuration, installation and maintenance of Lightning Source (LSI) systems and technology components. They'll support our new data center while also acting as technical support for users at the facility. There will be periodic travel to La Vergne, TN so this person must be comfortable with up to 15% travel. The ideal candidate will have at least 2 years of experience, be a self-starter, and be comfortable working independently. This role will also require constant walking around the facility and occasional lifting of heavy equipment.

Want to help explore and build new ways to deliver content to the world?

At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you!

Key Responsibilities:

  • Provide datacenter hardware and software support.

  • Ensure local site maintains adequate spare parts for datacenter and end user needs as it pertains to IT.

  • Provide technical support services, including regular rotations as the On-Call Rep.

  • Meet regularly with site supervisor for planning and review.

  • Monitor production systems to ensure maximum up-time and performance by utilizing monitoring software and regular datacenter walkthroughs.

Perks/Benefits:

  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA

  • Starting 15 vacation days, 3 personal days, and 12 sick days.

  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more

  • Encouraged continued education with our tuition reimbursement program

  • Financial and in-kind opportunities to engage with non-profits in your community

  • Company match program for United Way donations

  • Volunteer opportunities and in-kind drives for non-profits throughout the year

  • Casual Dress Code & Flexible Schedules (per team)

The world is reading and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

EEO/AA Employer/Vet/Disabled

We participate in EVerify.

EEO Poster in English

EEO Poster in Spanish

Preferred Qualifications

  • Ability to assist in lifting up to 150lb server equipment periodically for the purposes of installation and decommissioning equipment

  • Ability to remain on feet for extended periods of time

  • Ability to climb ladders and stairs periodically

  • Ability to travel

City

Jackson


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IT Site Engineer, Jr

Ingram Content Group