IT Service Desk Technician

Olsson Associates Overland Park , KS 66204

Posted 3 weeks ago

As an IT Service Desk Technician in Overland Park, KS, you'll provide computer support to staff; installing, configuring, and troubleshooting computer hardware and software, phones, and printers. You'll have a high level of customer contact including call logging, problem escalation, and problem resolution. You may have opportunities to travel to other offices to provide technical support.

You are passionate about:

  • Working collaboratively with others

  • Having ownership in the work you do

  • Using your talents to positively affect communities

You bring to the team:

  • Strong communication skills

  • Ability to contribute and work well on a team

  • Associate degree or related work experience

  • 1 to 5 years of help desk experience

  • Basic knowledge of computer hardware

  • Microsoft Windows and Office knowledge

Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.

As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll:

  • Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)

  • Engage in work that has a positive impact in communities

  • Receive an excellent 401(k) match

  • Participate in a wellness program promoting balanced lifestyles

  • Benefit from a bonus system that rewards performance

  • Have the possibility for flexible work arrangements

EOE/AA/M/F/Vet/Disability Employer

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IT Service Desk Technician

Olsson Associates