IT Service Coordinator

Piper Companies is seeking a IT Service Coordinator to join a client that is a large academic medical center located in Princeton, New Jersey. This is a 6-month Contract-To-Hire. 5 days on site.

Responsibilities:

• Monitor and track Desktop Support service request tickets.

• Updates, monitors, and enters tickets directly into the Athena system.

• Schedule technician site visits.

• Follow-up with customers to ascertain satisfaction with services.

• Check-in new equipment against invoices/packing sheets and receive it in the system.

Requirements:

• 2+ years of professional experience in the workforce.

• Preferably experience with taking calls, triaging, coordinating work, ordering parts, etc.

• Desire to grow into a BMET position.

Compensation / Benefits:

• $18 - $22 / hour.

• Comparable salary after 6-months.

• Contract-To-Hire.

• Health, PTO, 401k available.

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