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This position is responsible for the development and support of IT applications or infrastructure that enable the businesses they serve to operate efficiently and within established service level agreements.
Oversee the collection, understanding, documentation and analysis of application or infrastructure processes that impact the delivery of IT Services to the business
Lead the design, execution and tracking of system tests to ensure operational readiness before being deployed in a production environment.
Support production systems by resolving issues as they are reported in person or through the help desk
Identify potential gaps and opportunities in the existing solution and provide recommendations to resolve.
Oversee the completions of project related tasks and assignments to meet project deadlines
Mentor, guide, and assist in training new or less experienced team members
What is expected of you and others at this level
In-depth knowledge and experience
Uses existing solutions to resolve complex issues
Works independently; receives minimal guidance
Acts as a resource for colleagues with less experience
Represents the level at which career may stabilize for many years or even until retirement
Minimum Qualifications & Skills
SAP Oder-to-Cash / Source-to-Pay
Application/Area Specific Responsibilities
Serve as liaison between business users and technology group for system implementation and maintenance.
Collect, analyze, document, and translate business processes and user requirements into functional specifications with correct areas of application, while identifying business and technological gaps.
Effectively communicate complex concepts and solutions to all level of the organization and project team, including facilitation of decisions and consensus building.
Develop, execute, and track system testing processes to ensure operational readiness before solutions are deployed into production environment.
Coordinate user testing where required.
Develop and document technical procedures as well as collaborating with Team Lead(s) to develop corresponding end user procedure documentation.
Understand and perform system configuration at an advanced to expert level in SAP SD and MM modules.
Analyze and problem solve user issues related to system design, process flows and software configuration, with consideration for other system impacts and implications.
May perform end user training for system implementations, along with other team members and team leads.
Adhere to project timelines to complete tasks on time, budget and aligned with business user expectations.
Maintain required level of proficiency in all hardware, software and related procedures/utilities used in the application area.
This job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all safety protocols, policies, procedures and consistent with the spirit and philosophy of The Andersons' Statement of Principles.
Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer. The Andersons, Inc. is a Drug-Free Workplace. The Andersons, Inc. is an EO employer M/F/Veteran/Disability/Gender Identity/Sexual Orientation.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
The Andersons, Inc.