Since 1941, Banc of California (NYSE:BANC) has provided full-service banking and lending to individuals and their businesses, families and employees throughout California and across the West.
Today, with over $10 billion in consolidated assets, we are large enough to meet our clients' banking needs, yet small enough to care and serve them well. Banc of California's strong balance sheet, deep community roots and commitment to lasting and meaningful relationships are the foundation for its long record of success.
Responsible for the mid-tier technical support for back-end application and IT Infrastructure. Responsibilities may include but are not limited to, support of the server and desktop environment; triage the troubleshooting of all hardware and supporting operating systems; support in the creation and updating of process documentation, vendor interface for support and information gathering, system patching, basic AD support functionality, application upgrades, coordination of deliverables with User community and Business Groups, and after hours support. The IT Systems Administrator participates in the implementation of new platform and application technologies in accordance with established project management methodologies. Will perform Level 1 support escalation as needed for all enterprise applications and assist in the establishment of system changes or procedures to prevent further problems. Supports Disaster Recovery/Business Continuity testing and participates as required in the Computer Incident Response Team. Communicates timely services status, provides quality documentation and generates any other reports requested or required by the VP IT. Attends daily/weekly meetings and interacts regularly with management and peers to constantly improve the IT infrastructure. Performs all duties in accordance with the company's policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Administration tasks associated to vulnerability management and remediation including servers, desktops, network equipment, printers, etc.
Administration tasks associated to level 1 support of the Windows environment including servers and desktop systems
Performs the operational tasks to support the daily process cycles.
Administration of the operations reporting infrastructure including the creation and maintenance of adhoc reporting.
Provides training guidance on application use and connectivity.
Helps monitor and maintain equipment to insure non-interruption of service. Escalates any performance issues to the Systems Administrator Supervisor or IT Manager.
Liaison with other departments and organizations. This would include issues involving proper system use, special requirements, and/or training needs.
Provides support to Level 2 System Engineers.
Day-to-Day Maintenance of the Windows AD Infrastructure and Group Policies as directed by the System Engineers and Management.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
Performs other duties and projects as assigned.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA).
General understanding of server and desktop applications and tools such as anti-virus, maintenance and performance monitoring.
Understanding of security methodologies and procedures preferred.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, read, analyze and interpret documents and professional journals, understand procedures, write reports, correspondence and procedures, speak clearly to customers and employees.
Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
Ability to work with minimal supervision while managing the execution of the Engineering staff.
EDUCATION, EXPERIENCE AND/OR LICENSES:
3 years of experience performing daily administration responsibilities in a Microsoft Windows IT Infrastructure environment (including familiarity of Active Directory)
2 years of experience with vulnerability management and remediation
Banc Of California