IT Resource Manager/Trainer

Electric Plus is a leading provider of cutting- edge electrical solutions, committed to excellence in every project. With a track record of innovation and a dedication to quality, we have earned a reputation as a trusted partner in the industry. 

We have partnered with Wolfe and Associates in our search for our IT Resource Manager/Trainer.

Desired Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• Proven experience in IT management or a similar leadership role.
• Strong technical knowledge in IT systems, infrastructure, and software.
• Excellent communication and interpersonal skills.
• Project management skills and experience with project management tools.
• Knowledge of IT security best practices.
• Availability for occasional off-hours work and support 

Responsibilities:

• Develop and implement an IT strategy aligned with the organization's goals and objectives.
• Stay updated on technology trends and recommend strategic technology investments.
• Lead, mentor, and manage Electric Plus online training content and programs
• Develop training programs for various software programs, using in place content
• Delegate tasks and responsibilities, ensuring the team's productivity, growth and learning
• Oversee the third party IT management company and verify scope of work
• Generate regular reports on IT performance and key metrics.
• Implement and enforce IT security policies and procedures with aid of third party provider.
• Ensure compliance with industry regulations and data protection standards
• Develop and manage the IT department's budget.
• Identify cost-saving opportunities and optimize IT expenditures.
• Manage relationships with technology vendors and service providers.
• Evaluate vendor contracts and negotiate favorable terms.
• Plan and oversee IT projects, ensuring they are completed on time and within budget.
• Define project objectives, scope, and deliverables.
• Maintain documentation for IT systems, processes, and procedures.
• Provide technical support to end-users and address their IT-related issues.
• Work with IT company helpdesk system for efficient issue resolution.Evaluate and maintain disaster recovery and business continuity plans.
• Ensure data backup and recovery procedures are in place.

Benefits:

• Competitive salary.
• Healthy work life balance.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Paid time off and holidays