IT Project Engineer

JFR Staffing Englewood Cliffs , NJ 07632

Posted 2 months ago

POSITION OVERVIEW:

The Project Engineer will be a primary point person for driving the assigned IT projects for the clients of the company. This person will help scope projects, put together solutions and implement a project or manage an individual or team assigned to a project. The Project Engineer may also be required to assist with client support and technical troubleshooting.

RESPONSIBILITIES:

  • Work with the Project Managers and Engineering Team to facilitate quotes for prospective projects and solutions.
  • Setup projects, phases and tickets within project system in ConnectWise
  • Produce and\or facilitate quotes for prospective projects and solutions.
  • Work with Manager of Engineering Services and Manager of Client Services on resource needs and scheduling
  • Provide thorough and timely updates and communication with the involved clients and Client Engagement Teams throughout the entire project process.
  • Work with Client Engagement Teams to deliver and deploy project stated solutions and systems.
  • Provide timely updates to assigned tickets in our Connectwise system.
  • Provide ticket time entries at the time of service and in conformance with published ticket and time SOPs.
  • Update clients site documentation with any changes made or to check and insure accuracy of documentation.
  • Participate in companies on-call rotation, conforming to SOPs for that process.
  • Manage and mentor Client Engagement Team member(s) while working with them on projects.
  • Manage assigned client(s) when needed

REQUIREMENTS:

Qualifications include:

  • 5 or more years of IT engineering experience (Preferably within the MSP Industry).
  • Knowledge of IT solutions and vendors
  • Demonstrated technical and project execution skills
  • Strong attention to detail and follow through
  • Industry certification MCSE, MCSA, VCP, CCNA or equivalent
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IT Project Engineer

JFR Staffing