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IT Program Manager

Expired Job

Santander Consumer USA Dallas , TX 75201

Posted 3 months ago


Summary of Responsibilities:

  • The IT Program Manager partners with the Enterprise Program Management Team (EPMT) to manage business technology and system developments for corporate program initiatives. Working with all stakeholders in the organization, the IT Program Manager creates a master IT schedule and monitors technical initiatives to ensure that accurate information is communicated, deliverables remain on-time and within established budgetary parameters. This role is also responsible for tracking performance on strategic initiatives undertaken and coordinating with all internal business units on the implementation of future initiatives undertaken. The Program Manager shall be responsible for the development and implementation of business strategies including but not limited to: Auto, Revolving Credit and Personal Loans Products and Services Vendor Relationship and Partnerships (direct and indirect) Product Development Other New Opportunities to Grow/Improve the Business

Essential Functions:

  • Partners with EPMT to manage multiple work streams that support Programs, servicing and operations within the organization.

  • Monitors and builds consistent reporting to measure success of managed program activities.

  • Identifies, analyzes and improves existing processes within the organization to meet new goals and objectives

  • Supports, leads and assists Technology department with requirements definition, project definition, project planning and project implementation

  • Acts as a liaison between business, other departments and vendors at all levels

  • Manages and maintains effective working relationships with all partners, key business managers and vendors

  • Assists with cost-benefit analyses and business cases to support new project proposals

  • Develops and maintains a detailed understanding of business processes and applications, customer needs and priorities

  • Liaises with Executive Management as well as leadership of all departments to facilitate the accomplishment of company goals

Other Functions:

  • Special projects as requested

  • Performs other duties as assigned


  • Bachelor's degree or equivalent combination of education and experience.

  • Minimum seven(7) years' experience in operations, business development, product management, business process analysis and/or project management; Prior management experience required

  • Excellent communication skills including at the C-Level.

  • Experience in finance (Auto, Revolving Credit, Unsecured Loans, and Mortgage industry required

  • Ability to work well with people from many different disciplines with varying degrees of technical experience

  • Ability to adapt to a dynamic, rapidly changing business and technical environment

  • Some travel for short periods may be required

  • Ability to maintain confidentiality

Working Conditions:

  • Extended working hours may be required by management and business needs.

  • Travel to multiple facilities may be required.

  • May be required to lift, push, or pull materials weighing up to twenty (20) pounds.

  • May be required to sit and review information on a computer screen for long periods of time.

  • May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard.

  • Corporate / satellite office role.

Employer's Rights: This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

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IT Program Manager

Expired Job

Santander Consumer USA