IT Principal Engineer - Network Services

Everbank Jacksonville , FL 32277

Posted 2 months ago

Job ID: 18006763 Company Name: TIAA Bank Description:


Principal Network Engineers are responsible for the most complex software applications, network systems and databases. This position will be responsible for complex projects and working under high levels of responsibility and autonomy.


  • Sets enterprise direction in their respective area of responsibility. Key contributor in defining the technology vision and strategy

  • Publishes white papers, technology articles, position papers, case studies and presents at conference and tradeshows in front of a large audience

  • Performs feasibility analysis on potential future projects and presents to management

  • Troubleshoots systemic issues, documenting issues and resolving the most complex problems to completion

  • Proactively mitigates risk to ensure that all information systems products and services meet organization standards and end-user requirements

  • Works on the most complex systems

  • Develops IT standards and procedures

  • Ensures the safety of Information Systems Assets and to protect systems from intentional or inadvertent access or destruction

  • Weighs business needs against other concerns and articulates issues to management

  • Serves as a liaison or technical resource for others on their team or to partners within other business units

  • Serves as the most senior technical expert on their assigned systems or projects. Contributes to enterprise IT strategy

  • Focuses on systems efficiency and integration

  • May require 24/7 on call responsibility


  • Extensive technical knowledge of Information Technology field and computer systems

  • Strong organizational and interpersonal skills

  • Strong troubleshooting abilities to get to the source of problems and think critically regarding possible solutions

  • Proven leadership abilities including ability to share knowledge, resolve conflict and create consensus

  • Ability to take the lead on the most complex projects

  • Strong ability to take ownership of assigned tasks and responsibilities

  • Logical, clear and concise written and verbal communication skills

  • Must display initiative, ability to work independently and be able to use extensive independent judgment

  • Must display the highest level of critical thinking in order to weigh alternatives and present solutions that are consistent with the business strategy

  • Proven, logical decision-making skills

  • Ability to work seamlessly within a team as well as manage individual tasks

  • Ability to react quickly to a fast paced, rapidly changing environment

  • Ability to serve as a subject-matter expert and top consultant in an assigned area


  • Bachelor's degree required or equivalent experience as defined below. Graduate degree preferred

  • Bachelor's degree holders must possess a minimum of 8 years of experience in database operations or other relevant functional area of IT. Non degree holders must possess a minimum of 12 years of relevant experience

  • Relevant certifications required

  • Experience in the financial services industry preferred

  • Subject matter expert (SME) on Cisco networking systems, including: NEXUS switching systems, ASA firewalls and VPN appliances, ISR routers, network security solutions, chassis and stack switching systems for access and distribution layers, and network access control systems

  • Experience in designing and building WAN solutions through MPLS environments, including managing VRF configurations; deploying routing protocols; and implementing traffic prioritization

  • Experience in configuring and deploying network hardware in data centers, business and retail offices

  • Experience in deploying and supporting wireless networking in campus and business office environments, including configuring and supporting WLCs, LWAPs and NCS/Prime

  • Experience in designing, configuring and supporting LAN and WAN environments to support VOIP and video conferencing, including defining and implementing QOS requirements

  • Experience in analyzing designs, troubleshooting systems, and implementing WAN and LAN architectures and solutions in order to best meet client requirements

  • Experience in deploying systems and applications in load balanced network environments; experience working with F5 systems; Cisco or Riverbed WAN acceleration technologies

  • Knowledge of testing, validating, and implementing new network designs into an existing production, QA and test/development environments

  • Experience developing enterprise implementations to include complex designs, implementations, project plans, schedules, and migration approaches

  • Problem solving skills for design, creation and testing of network systems

  • Experience in managing video conferencing platforms preferred

  • Network performance modeling and benchmarking experience preferred

  • Ability to analyze packet capture information in order to determine issue causes and create action plans to resolve application and network issues

  • Ability to take direction and interact with the customer's engineering team in a collaborative effort

  • Ability to work in a time critical initiatives and results-oriented environment

  • Experience working in a matrixed environment, especially with business project managers. Has proven ability to leverage resources from different teams, ensuring customer needs are met. Has the ability to take direction and provide task updates directly from project team managers

Pre-Employment Screening May Include:

  • Credit Check

  • Criminal Background Check

  • Fingerprinting

  • DMV Check

  • Past Employment Verification

  • Social Security Verification

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.

TIAA, FSB is an equal opportunity employer. No associate or applicant for employment will be discriminated against on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation.

TIAA, FSB is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Regardless of past practice, all resumes submitted by search firms to any employee at TIAA, FSB via e-mail, the Internet, or directly to hiring managers at TIAA, FSB in any form without valid written search agreements executed by the VP, Talent Acquisition for that specific position will be deemed the sole property of TIAA, FSB, and no fee will be paid in the event the candidate is hired by TIAA, FSB as a result of the referral or through other means.

TIAA, FSB will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by TIAA, FSB, or (c) consistent with TIAA, FSB's legal duty to furnish information.


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IT Principal Engineer - Network Services