Responsibilities & Duties
Knowledge of technology functions, processes, policies, procedures, and practices to ensure that new policies, changes to policies, and maintenance of policies are consistent with each other and the company
Knowledge of FFIES, FDIC and other financial industry regulatory agencies ensure that new policies and procedures do not violate any existing laws.
Knowledge of Microsoft computer applications to perform daily tasks working with electronic documents (e.g., reviewing documents, updating documents)
Ability to communicate effectively, both verbally and especially in writing, with associates in all levels of the company
Project management skills
Perform business risk assessments and impact analyses and assist company units in determining critical business processes. Assist in identifying acceptable recovery time periods.
Coordinate strategy selection and plan development.
Knowledge, Skills Abilities Required
o Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
o Ability to respond effectively to the most sensitive inquiries or customer complaints.
o Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members.
o Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
o Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
o Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
Bachelor of Arts or Science degree in Business, Computer Science or related discipline
Work experience in the financial or technology industry.
Must have at least 3+ years of experience functioning as an IT Policy and Procedures Specialist.
Requires ability to work with confidential information with strong attention to detail and accuracy.
Required: Intermediate business, systems, analytical, technical, verbal and written communication skills required.
Required: Excellent organizational skills.
Preferred: Demonstrated ability to plan and manage engagements along with ensuring deliverables meet project plan specifications and deadlines.
Preferred: Successful experience identifying controls, developing and executing test plans, experience in dealing with technical end-users in a support role.
Preferred: Must possess a thorough understanding of how to effectively interact and communicate with a diverse group of executives, managers, and subject matter experts to facilitate meetings, interpret customer business needs and translate them into application and operational requirements.
Preferred: CBCP or Associate Disaster Recovery Planner
Minimum Education Level: Bachelor's Degree, Business or related field.
Preferred Major: Computer Science
Other Certification: CBCP or Associate Disaster Recovery Planner
Is this Certification required? No
Minimum Years of Experience: 3-5
Combination of Experience and Education can meet the job requirements: Yes
Bank of Hope is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Bank of Hope will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the employer's legal duty to furnish information.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
Bank Of Hope