IT Plant Technician

Job Description – Plant Technician (IT Equipment) Summary

• The Plant IT Technician will provide a consistent and continually developing level of high-quality support for technology-related issues arising out of IT equipment used in Tyson Food Plants. Hands-on technical support on computing equipment used in the Plants / Warehouses. · Provide support, hardware break/fix, and asset management for the following Payroll-related hardware: · Time Clocks – 100% maintained in-house for all of Fresh Meats, Poultry, and Prepared Foods legacy Tyson – advanced exchanges are configured and shipped the same day. · Check Printers – Same-day shipment from the service provider via hardware maintenance (before 1 pm CST) issue POs as needed for maintenance kits and set up replacements. · Check Sealers – Provide advanced exchanges and hardware/break-fix · Fargo Badge Printers – Badge printers are used company-wide for door control and payroll. Provide 2nd level support and engage the manufacturer for warranty repairs as needed. · DNA – Provide the installation, configuration, and support of the DNA application · Other Support Areas – · Exporting (Label or Impact printers) · IDT Applicator Heads · Zebra Printers · Any ticket flagged for Overnight Delivery · Zebra Handhelds/VMUs/Scanners · Project Work (EIM/JDA/TTCS · Bin Labels (higher if needed for EIM go-live) · DNA Application (viewing only) · TTCS Proactive reach-outs · Lifecycles / Additional Hardware · Asset Tags Applications / Tools Hands On – ServiceNow SOTI The Log SAP-PM, MM, and P2P Zebra Portal/Maintenance TTCS (Tyson Time Collection System) Admin Client Infoblox DHCP Reservations Ability / Learn to Repair In-House – IDT Applicator Heads Time Clocks Sigma PCs Check Sealers Excellent Communication Skills and Flexible working in Shifts Work Exp

• 5 Years