IT Operations Technician

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Job Requisition #:

027311 IT Operations Technician (Open)

Job Description:

IT Technician- Manufacturing

• 1st Shift (Flex)

Some of the benefits you will enjoy:

• Comprehensive Medical, Dental, and Vision coverage is effective day 1

• Eligible to accrue up to 3 weeks of paid vacation

• 10 paid holidays

• Annual Incentive Plan

• 401K company contribution+ company match on your contributions

• Tuition reimbursement (up to $5,250 each year)

• Paid Parental Leave

• Employee Assistance Program

• Discounts website

• Annual profit-sharing plan

• Subject to a required waiting period

Job Description Summary:

Provide software and hardware technical support to colleagues in an office and production environment. Evaluate various business processes and recommend, design, test, implement, and train colleagues regarding software changes to support process enhancement. This position will receive training in other departments (e.g., Finance, scheduling, etc.) and possibly provide fill-in coverage with the objective of developing a deeper understanding of the various specific processes they will be providing IT support.

Major Responsibilities

Provide primarily on-site support with occasional remote assistance, if needed after hours, to diagnose faults and oversee or implement time-critical repairs. Evaluate support issues and communicate/escalate issues to appropriate additional support resources when applicable. Develop strategies to improve the overall reliability and efficiency of the supporting corrugator information systems. Liaison with other professionals to develop and implement these strategies. Implement, test, and develop documentation for various system improvements. Provide employee training regarding system improvements. Other duties as assigned

Shift/Hours

• Available to work 1st shift with the ability and willingness to work/cover various shifts on call when needed.

• Ability and willingness to travel

Knowledge and Required Skills:

• Excellent analytical and problem-solving skills required.

• Solid knowledge of Networking concepts.

• A+ core certification

• Understanding of Programmable Logic Controllers(PLC) concepts

• Knowledge of business systems and scheduling

• Proficient with Microsoft Office applications ( Word, Excel, PowerPoint ).

• The ability to research, read, analyze, and interpret technical procedures and manuals.

• Excellent communication (oral and written), interpersonal, and presentation skills.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Ability to work cooperatively with people at all levels.

• Self-motivated, detail-oriented, organized, and able to work efficiently to meet deadlines

Education and Experience- Technical degree preferred in a related area such as Applied Science, Mechatronics, Automation, or Supply Chain Management (Assoc./ Bachelors) and /or 2+ years of equivalent work experience.

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EEO Statement:

https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf

We offer a competitive salary, excellent benefits and opportunity for growth. Greif, Inc. is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran. For more information read Greif's Equal Opportunity Policy.