IT Operations Field Specialist

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet, is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet success is its people with the commitment to a better healthcare experience. When you join RadNet as an IS Field Support Specialist you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Through collaboration with vendors, procurement staff, and operational leadership, assess the functional needs of the business in relation to hardware and software standards.

• Participates in workflow analysis, design, configuration, evaluation, testing, implementation, training, end-user support, and ancillary clinical systems.

• Act as liaison between IT and Branch Sites/Offices for various Information Systems and Operational projects and evolutions

• Interact with Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, and Infrastructure to resolve user issues.

• Monitor and complete all support and project related tasks and activities.

• Utilize industry best practices to maintain appropriate level of LAN/WAN and computer systems security as established

You Are:

• Genuinely passionate about new technologies and remain current on new tools; assist with evaluation and in making recommendations as necessary to continuously improve efficiency of software development process.

• Able to demonstrate effective and professional communication, while working in close partnership with cross-functional teams and vendors

• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy solving complex problems

To Ensure Success In This Role, You Must Have:

• Previous IT experience required

• Microsoft Certified Systems Engineer (MSCE) preferred

• CompTIA A+ Certification preferred

• Experience in clinical systems implementation preferred