IT Networks Support Specialist

Chesterton Global Solutions Groveland , MA 01834

Posted 1 week ago

Overview

Who We Need:

You have experience providing inside technical support and you love solving problems!

You're always looking for ways to improve systems and the way users interact with them.

You can explain technical concepts in a manner that is understandable to users of all levels.

Given these skills, you could work anywhere. So why not bring your talents somewhere great?

How about working at a company:

  • With 130+ years in US manufacturing, whose business is still growing

  • That is led by successful, strategic, personable leaders who know your name

  • That has a significant global environmental impact with products and services that prevent and reduce industrial pollution

  • That encourages you to dedicate 5% of your on the clock time to career development

  • That gives you a formal on-boarding program to get you on a fast path to success

  • That offers tuition reimbursement, a global employee recognition program where you can win gift cards, a mentoring program, a paid volunteerism time-off program, a scholarship program for children of employees and many more!

  • That has people who are fun, smart, engaged and like working together to bring world-class service to our Customers every day

Check out our formal job description below:

Job Summary:

Provides network administration and desktop support for the global network. The individual is generally assigned to a specific facility (i.e. Groveland), but may work temporarily at any facility as needs require. Specific task direction is provided by Mgr. IT Technology and Innovation, or Manager, Network and Systems and VP of Information Technology.

Responsibilities:

  • Maintain all standard Windows operating systems and workstation operating environments

  • Maintain desktop E-Mail environment.

  • Maintain client connectivity to external access environment.

  • Maintain client connectivity to Ethernet and Wireless Networking environments.

  • Attend network conferences and trade shows as recommended.

  • Provide assistance to end users.

  • Actively answers help desk calls

  • Actively utilize Help Desk software.

  • Maintain end-user hardware and software.

Complexity of Duties:

  • Works with minimum supervision, decisions are made based on pre-established policies and procedures.

  • Special instructions given for new assignments.

  • Higher level of authority necessary when working beyond semi-routine complexity.

Essential Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • College education, equivalent experience or significant military experience.
  • 1+ years experience with network/PC support.

Other Skills and Abilities:

  • Experience with PC's, Windows, MS Office, E-Mail, Ethernet, Windows operating systems, Office 365 and SaaS systems.

  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.

  • Ability to write reports, business correspondence and procedure manuals.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

  • Valid driver's license.

  • A+ certification preferred but not required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All of A.W. Chesterton Company employment is contingent upon successfully passing a background check, drug test, and the respective medical surveillance requirements.

Chesterton is an equal opportunity employer M/F/V/D

#LI-DNI


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Hrbp Global & Corporate Functions

Chesterton Global Solutions

Posted 6 days ago

VIEW JOBS 4/19/2019 12:00:00 AM 2019-07-18T00:00 Overview Who We Need: You have exceptional HR leadership experience! You'd like to work in a small team where you can have influence and impact You have experience working with / influencing stakeholders on a global scale You have experience and interest in supporting a global EE population of approximately 500 Given these skills, you could work anywhere. So why not bring your talents somewhere great? How about working at a company: * With 130+ years in US manufacturing, whose business is still growing * That is led by successful, strategic, personable leaders who know your name * That has a significant global environmental impact with products and services that prevent and reduce industrial pollution * That encourages you to dedicate 5% of your on the clock time to career development * That gives you a formal on-boarding program to get you on a fast path to success * That offers tuition reimbursement, a global employee recognition program where you can win gift cards, a mentoring program, a paid volunteerism time-off program, a scholarship program for children of employees and many more! * That has people who are fun, smart, engaged and like working together to bring world-class service to our Customers every day Check out our formal job description below: At Chesterton, we have a laser-focus on our customers! This job impacts the customer by ensuring standardized HR processes are harmonized globally so that the customer can always be assured of working with the best, most-highly trained employees in the business. Job Summary: The primary focus of the Assistant Director HR is to provide direction and coaching to the global HR staff in EMEA, LATAM and APAC. This is a working HRBP role, as you will also directly support the corporate functions of IT, Legal and Finance. Performs as the relationship manager for PEO global vendor. Serves as member of the Sr. HR Management Team. You will report directly to the VPHR. * Provides advice, coaching and direction via influencing skills to global regional leadership and in-country HR personnel in EMEA, LATAM and APAC * Directly supports US Corporate Functions Business Leaders (IT, Legal, Finance) as an HRBP * Acts as a senior level advisor on Human Resources issues to senior managers, supervisors and employees throughout the organization. * Recommends appropriate employee relations practices necessary to establish a positive employer/employee relationship while promoting a high level of employee morale. * Ensures compliance to legal requirements and government regulations affecting the Human Resources function and provide appropriate information required for compliance. * Maintains knowledge of international human resource policies, programs, laws and issues and coordinates the integration of all such programs. * Provides technical advice and knowledge to others within the Human Resources discipline. * Regularly partners with global business leaders and HR Management Team to define and execute talent management, talent acquisition, compensation & benefits, HRIS and leadership development strategy. * Works with HR Team to implement effective performance management plans and advise business leaders on how to use appraisals process to contribute to the growth and development of individual employees. Complexity of Duties: * Position has corporate-wide responsibility. * Ability to work independently and manage multiple time sensitive projects simultaneously. * Self-starter, ability to schedule and arrange own activities in accomplishing objectives. * Responsible for creating and developing a successful strategy for the planning and direction of talent management programs and objectives. * Requires strategic and tactical capabilities. * Makes decisions based on sound judgment. * Accomplishes tasks through collaboration with HR Team and business leaders. Monitors work operations and actively assists or provides direction to peers and subordinates as required based on general policies and management guidance. * Administers budget schedules and performance standards. * Requires full use and application of Human Resource concepts, principles and theories. * Ability to generate potential solutions to a wide array of problems and situations. Essential Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Global engagement/ cross cultural communication skills, usually developed as the result of experience in this field * Excellent management, interpersonal, communication and organizational skills * Influencing, supervisory and motivational skills * Strong employment law knowledge * Conflict resolution and negotiation skills * Strong change management skills * Ability to effectively communicate at all levels of the organization, internally and externally * Effective problem solving and decision-making skills * Strong collaboration skills and ability to work in a matrix environment * Ability to work under pressure and rapidly changing priorities * Excellent presentation and motivational skills * Strategic planning and development skills * Knowledge of state and federal laws pertaining to Human Resource regulations in multiple countries * Some international travel (less than 5%) may be required Education and/or Experience: * Bachelor's degree or equivalent * Experience working in an international role * Experience managing Human Resources personnel * Preference will be given to candidates with German or Spanish language skills * Experience working with an employee base heavily comprised of global field sales personnel * 6-8 years professional HR experience * Strong understanding of U.S. employment law required * Strong understanding of HR best-practices and human development theory/ organizational development/ adult development theory * Demonstrated effective managerial presence * Experience working in a manufacturing environment desirable * Demonstrated track record of success in developing and implementing succession planning, organizational development, change management and employee/management development programs * Experience creating learning and development approaches, leadership development, change management and organizational development initiatives. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees assigned to certain tasks within this job may be required to participate in our Medical Surveillance Program. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, talk or hear and reach with hands and arms. Specific vision abilities required by this job include close vision. Moderate noise (i.e.: computer printers, traffic) exists daily in the work environment. All of A.W. Chesterton Company employment is contingent upon successfully passing a background check, drug test, and the respective medical surveillance requirements. Chesterton is an equal opportunity employer M/F/V/D #LI Chesterton Global Solutions Groveland MA

IT Networks Support Specialist

Chesterton Global Solutions