This position is responsible for the design, architecture and management of various platforms, to include all aspects of the data communications infrastructure for all locations. This includes accountability for network stability and performance and ensuring that company objectives are met.
Essential Duties and Responsibilities:
Designs, manages, programs and controls data communications systems for all locations on a corporate level. Includes serving as technical consultant to end-users and less experienced personnel.
Maintains 7x24x365 support coverage. This includes monitoring and directing resolution of outages, issues and maintenance of all telecommunications systems.
Investigates and provides root cause analysis for all network interruptions and outages and provides mitigation plans to prevent recurrences.
Works with vendors to ensure availability and stability of all data communication services.
Participates in the management and execution of all projects in the data communications environment. Larger projects may be assigned a specific project manager.
Mentors junior resources in the data communications job family.
Works closely with resources in the voice communications group to ensure that the network provides an appropriate level of performance to prevent voice quality degradation and interruption.
Minimum Skills and Competencies:
Expert knowledge of data communications systems including routing, switching, local and global load balancing, web proxy and content filtering as well as network quality of service.
Expert knowledge of data communications network security including design and administration of firewall rules, intrusion detection and prevention, data loss prevention and protection.
Strong analytical skills in order to design and provide cost-effective solutions to support business initiatives and project requirements.
Bachelor of Science or equivalent education, training and work-related experience.
Six or more years of related work experience.
Excellent communication and interpersonal skills that include the ability to provide clear and detailed explanations of network issues and their resolutions, along with remediation plans with all levels of management.
The ability to work with business representatives to develop detailed requirements and project plans to support new initiatives.
Experience with network monitoring platforms such as HP Openview, Solarwinds, Cisco Prime, etc.
In depth knowledge of various Cisco data communications platforms including multiple routing and switching platforms utilized in our environment.
In depth knowledge of wide area network platforms including MPLS, VPLS, as well as various point to point circuits.
Experience in large distributed wide area network environments.
Experience with mid to large size data center implementations.
Experience in insurance or financial services environments.
A high degree of initiative, mature judgment, and desecration.
Competent in the use of software that includes Excel, Word, Project, PowerPoint, and Visio.
Vendor certifications in applicable disciplines such as Cisco CCIE, CCNA, CCNP etc.
National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!
Companies and Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:
Medical, Dental, Vision benefits
Life and Short/Long Term Disability Insurance
401k w/ Company Match
Company Paid Holidays & Generous Time-off policy
Employee Discount Program
Career Advancement and Development Opportunities
On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
On-site Fitness Center (Cleveland and Dallas offices)
Subsidized parking (Cleveland office)
National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.