IT Network Administrator - Hybrid

POSITION SUMMARY:

The IT Network Administrator role at Ocean State Job Lot ("OSJL" and "Company") is responsible for the successful operation and availability of all production networks and network services leveraged by the business. As a subject matter expert within the networking team, this role will manage and maintain the configuration of existing network components such as switches, routers, firewalls and access points as well as participate in the design and implementation of new networking architectures. When networking issues arise beyond the service desk capabilities, the IT Network Administrator role will partner with necessary support services to identify and resolve all incidents quickly and effectively.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage and maintain all production network equipment servicing the Company by configuring, patching and monitoring switches, routers, firewalls, and wireless access points.

• Manage and maintain global infrastructure monitoring software tools that audit all IT infrastructure components for availability and provide historical views of health stats and uptime.

• Maintain vendor relationships by on-boarding, dispatching and auditing third party networking support services such as break-fix, preventative maintenance and wiring installation.

• Work with procurement team members to ensure vendor account balances are current and healthy and services provided Company-wide are not at risk of interruption.

• Work with internet service providers to order and provision new connectivity services for all OSJL locations including, but not limited to, corporate and retail sites.

• Resolve incidents and fulfill service catalog requests that are escalated beyond service desk capabilities via our centralized ITSM software.

• Maintain meticulous organization, prioritizing and tracking tasks across diverse projects to deliver consistent progress updates and prevent oversights.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Associate's Degree in computer networking or comparable structured training while on the job is preferred.

• 5 or more years of experience working in a mid-size or large IT organization is required.

• Mastery of networking fundamentals and experience applying it in network troubleshooting scenarios are required.

• Knowledge of DNS, DHCP and other networking support services used in enterprise environments is required.

• Ability to understand and create standards driven networking diagrams and technical documentation is required.

• Practical experience configuring network equipment including switches, routers, firewalls, wireless controllers and access points is required.

ATTRIBUTES:

• Effective Communicator: You possess strong communication skills and have the ability to build and maintain a culture of trust and respect.

• Team Oriented: You are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the Company.

• Self-motivated: You can work with a minimum amount of supervision and strategically prioritize multiple tasks in a proactive manner. You understand the tools and processes needed to meet larger strategic initiatives.

• Organized: You lead by example in serving all of our stakeholders: customers, owners, communities, and fellow associates.

WORK ENVIRONMENT:

• Works primarily in a climate controlled environment with minimal safety and health hazard

potential.

• Works in an office environment remaining stationary at a desk, table, or computer workstation for extended periods of time. Frequently uses near vision for reading and computer tasks.

• Work may be completed outside of the Company locations. The role is responsible for setting up a professional and ergonomically safe work environment and must be available during working hours. While working remotely, the role will be required to have reliable Internet connection.

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

The annual salary range for this position is between $65,000 - $75,000. Salary commensurates with experience.

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