IT Manger-Business Strategic Services

Class Summary

The Grade for this position is for Grade 108. Salary will be based on qualifications and experience.

Department and Division Information: The Department of Information Technology Services consists of five Divisions: Enterprise Applications/Development, Information Security, Infrastructure/Operations, Fiscal/Administrative and Business Strategic Services.

Gwinnett County departments and agencies are challenged more than ever to drive innovation, to operate efficiently, to deliver cost-effective, robust solutions, to protect assets, and to position the County for the future. The Department of Information Technology Services is a strategic partner with the business units in making solid investments to meet these obligations as they relate to our specific areas of responsibility.

The Business Strategic Services division is the information hub for IT performance management and project portfolio tracking/reporting, assurance/quality control, information management and support.

THE POSITION

IT Manager -Project Management Office

This is a critical position within our Project Management Office. This position is responsible for managing a team of project managers and will also oversee compliance and adoption efforts of PMO processes and standards. This position is also responsible for managing key projects and bringing them to successful delivery.

This manager position is a member of the Department of Information Technology Services and reports directly to the Deputy Director of Business Strategic Services.

Job Description and Specific Activities:

• Lead a team ranging from 2 -5 project managers, providing day-to-day staff management.

• Oversee project compliance and adoption of PMO standards and processes.

• Serve as subject matter expert on PMO tools and processes.

• Manage high priority projects related to the deployment, development, upgrade, of IT systems and software.

• Occasionally, be engaged in several projects, serving as a subject matter advisor on high risk projects.

• Provide specific guidance to team members to ensure that project focus is on target and work is accomplished on time and in compliance with PMO standards.

• Follows existing Project Management Office standards and best practices, and identifies and implements improvements.

• Work with Deputy Director to serve as a point of reference for PMO queries and information and advocate for best practices in project management.

• For additional job duties, see the position specific Essential Duties, Knowledge and Skills, and Physical Requirements at the end of this posting.

Minimum Qualifications:

• Bachelor's Degree in a related field and eight years of progressively responsible project or program management experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

• Valid driver's license from state of residency.

Preferred Experience (The preferred candidate will have experience and demonstrated success in the following areas):

• Experience managing a team of direct reports.

• Experience working within a PMO.

• Working with various stakeholders to define business and systems requirements.

• Managing contracts and vendor relationships.

• Managing multi-projects which require the ability to handle multiple tasks under tight deadlines.

• Experience with network, infrastructure, testing, security, and communications of large-scale, multi-vendor IT and/or telecommunication projects.

• Demonstrated experience working with technical and non-technical staff.

• Strong working knowledge of Microsoft Office; MS Project, Excel, PowerPoint and Visio.

• MBA, PMP, Six-Sigma or related degree and/or certification.

• Project management process, tools, and techniques.

• Knowledge of technology trends and developments.

• Background in business and systems analysis.

• Must be a critical thinker with strong problem-solving skills.

• Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to interact, communicate, and relate security and risk-related concepts to technical and non-technical audiences.

• Strong management and organizational skills.

• Excellent presentation and facilitation skills.

BACKGROUND CHECK REQUIRED

Due to the nature of this position and access to Public Safety systems and facilities, an extensive background check is required for employment. The background check includes motor vehicle and criminal histories, fingerprinting.

For information related to position-specific Essential Duties, Knowledge and Skills, and Physical Requirements,click here.

NOTE: The class specifications listed on this site is not the official class specifications for Gwinnett County and is subject to change.

Benefits Offered

Benefits Offered:

• Health, dental, vision, prescription drug insurance plans

• Holidays: 12 holidays per year

• Annual leave (vacation): 13 day accrual per year

• Sick leave: 13 day accrual per year

• Retirement Benefits include:

• Defined Contribution Retirement Plan

• An employee is fully vested in 5 years. An employee can retire if he/she has reached the age of 55 and the sum of his/her age and years of service equals 65.

• Employees can choose a contribution rate of 2.5%,5.0%, or 7.5%

• Gwinnett County will contribute 7.0% of your pensionable earnings per pay period.

Deferred Compensation Plan

• If you contribute at least 2.5% of your base pay to the 457(b) plan, Gwinnett County will contribute an additional 1% to your Defined Contribution Retirement Plan (this is in addition to the 7% described above). Flexible Spending Accounts for Medical and Dependent Care HSA/HRA available Basic, Optional and Dependent Life Insurance Short-Term and Long-Term Disability On-site Medical Wellness Center Immunizations (Flu Shots, Tetanus, etc.) Wellness Incentive Programs Annual Wellness Fair Financial Education Programs Funeral Leave Longevity Pay after 3 years (full-time status) Tuition Reimbursement after 2 years (full-time status) Employee assistance program Uniforms and equipment furnished Employee discount programs