IT Manager

Threat Tec, LLC, a rapidly growing Veteran-Owned Business, is the leader of Operational Environment (OE) replication and Threat Emulation/Wargaming solutions. Threat Tec brings innovative thinking and extensive experience to complex challenges for public and private sector customers. We work alongside our nation's defenders, developing solutions that drive success and protect our future. Join a team that is embodied by an unwavering commitment to professionalism, honesty, and innovation.

Threat Tec is seeking a dynamic IT Manager with a broad range of IT expertise to join our team. As the IT Manager, you will oversee the entire spectrum of information technology operations, focusing on ensuring optimal functionality and security while enhancing our organization's technological capabilities to support our mission and meet the needs of our clients.

Responsibilities

• IT Operations: Oversee IT operations, including the development, implementation, and management of policies and procedures to ensure efficient, secure IT infrastructure and data management.

• Microsoft 365 Administration: Develop and maintain Microsoft 365 configurations and controls. Implement automation for user management and basic administrative tasks to optimize efficiency.

• Cybersecurity Management: Develop and implement robust cybersecurity policies, protocols, and controls to protect IT infrastructure and data assets against unauthorized access, modification, or destruction. Ensure compliance with relevant standards such as NIST 800-171 and CMMC.

• Data Enablement: Serve as the overall data manager, ensuring efficient data flow and accurate management across the organization.

• Knowledge Management: Collaborate with departments to develop and implement knowledge management procedures that align with organizational goals.

• Solution Coordination: Act as the hand-off point for solutions between the development team and operations, managing and maintaining solutions effectively.

• Automation Evangelist: Develop and implement process automation within Microsoft 365 to streamline workflows and improve productivity across the organization.

• Policy Development: Design, develop, implement, and coordinate policies and procedures to ensure compliance with security standards.

• Stakeholder Collaboration: Connect user needs with system functionality, develop organizational policies that enhance the user experience, and provide timely support.

• Auditing and Improvement: Regularly audit IT processes, develop improvement plans for vulnerabilities, and recommend strategies for operational efficiency.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Minimum of 5 years of experience in IT management, with a strong focus on optimizing IT infrastructure.

• Proven experience in developing and maintaining Microsoft 365 configurations and controls, with involvement in a SharePoint migration project.

• Relevant certifications such as CompTIA Security+, Certified Data Professional (CDP), Certified Information Security Manager (CISM), and Cybersecurity Fundamentals (CSX).

• Strong skills in developing and maintaining knowledge management procedures, coordinating solutions, and implementing process automation.

• Proven track record in managing and supporting helpdesk teams, monitoring performance, and providing feedback reports.

• Excellent troubleshooting skills with the ability to resolve technical issues promptly and efficiently.

• Strong communication skills to liaise effectively with stakeholders and manage escalations.

• Ability to recommend improvements for operational efficiency based on data analysis and performance metrics.

• Secret Security Clearance

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Threat Tec, LLC is an Equal Employment Opportunity/Affirmative Action Employers (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity, veteran status, marital status, or any other characteristic protected by applicable law.

If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request assistance by contacting Talent@threattec.com or calling 757-240-4305.

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