IT Manager, Store Systems

DIVE IN TO A NEW CAREER WITH LESLIE'S:

Leslie's pool supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Job Overview:

The Manager of Store Systems will spearhead the strategic management of the Oracle Retail application suite, encompassing the Xstore point-of-sale (POS) system and Oracle Retail Customer Engagement (ORCE), for our dynamic and fast-growing 1000+ store retail chain. This leadership role demands a comprehensive understanding of retail operations, POS systems, and project management. The ideal candidate thrives in leading both technical and functional specialists, fostering strong internal business and vendor partnerships, and driving successful large-scale POS deployments and ongoing support.

Responsibilities:

• Lead and Optimize the Xstore POS System for Retail Success

• Drive strategic vision for the POS system, aligning it with overall business goals to maximize retail efficiency and customer satisfaction.

• Champion successful implementation, operations, and optimization of the Xstore POS system across its entire lifecycle.

• Lead high-performing teams to deliver impactful projects.

• Collaborate with all participating business functions, like accounting, treasury, inventory and store operations to negotiate and drive issue resolution.

• Forge strong vendor relationships with Oracle, Verifone, Tender Retail, and other key technology partners to ensure seamless integration and support.

• Manage the POS system budget effectively, optimizing hardware, software, and support costs.

• Guarantee ongoing compliance with industry regulations and security standards for a secure and trustworthy POS environment.

• Spearhead POS system upgrade and migration projects, ensuring smooth transitions and maximized system uptime.

• Leverage POS data analysis to identify trends and unlock opportunities for improved customer experience and increased sales.

• Empower help desk and store personnel by supporting training programs designed to optimize their use of the POS system.

• Provide exceptional ongoing support to help desk and store personnel, ensuring they can effectively utilize the POS and troubleshoot any issues that arise.

Leadership Essentials:

• Lead by example: Demonstrate the highest ethical standards and foster a culture of integrity, transparency, and accountability.

• Forge strategic partnerships: Build strong relationships across the organization to drive business results and a collaborative work environment.

• Shape a positive culture: Champion company values, norms, and ethical conduct while fostering a culture of open communication and feedback.

• Empower and inspire: Maintain a strong yet approachable leadership style, encouraging associate engagement and feedback.

• Results-oriented: Focus on achieving impactful outcomes, recognizing effort is a means, not the end.

• Deliver excellence: Set high standards for quality in all aspects of your work.

• Strategic IT leader: Align technology strategy with business goals, ensuring IT supports growth and operational efficiency.

Drive continuous improvement: Collaborate effectively across teams to achieve shared objectives and foster a culture of

Qualifications:

• Minimum of 7-10 years of experience in retail operations and/or POS systems.

• Experience with Oracle Retail Suite

• Familiarity with databases and SQL

• Software development skills a plus

• Proven experience managing and leading a team of technical and functional specialists.

• Strong understanding of project management methodologies.

• Excellent communication, interpersonal, and leadership skills.

• Experience working in a large, multi-site retail environment.

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie's recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.