Main Tasks and Responsibilities The Infrastructure Manager is responsible for providing leadership in designing, implementing, and administering the company?s global Wide Area Network (WAN), Local Area Network Infrastructure, Communications Technology (voice and data), Data Centers located locally and in Latin America, Email Services, Backup/Recovery and service recoverability, Security Standards, and computing services within the enterprise which include: Help Desk and Desktop Support.
The Infrastructure Manager provides a vision of IT Operations and Infrastructure to all employees who report to this position with a roadmap of yearly objectives with target timelines. In addition, manage and collaborate with employees responsible for corporate infrastructure based in offices in 18 Latin America countries. The Infrastructure Manager will work to ensure world class enterprise-level systems in terms of support, backup, scalability, and overall reliability.
He/She is responsible for leading a service-oriented Information Technology department by implementing customer service metrics which measure IT?s ability to provide service and support. In addition, implements system performance metrics to ensure maximum system uptime and takes proactive measures according to metrics. Qualifications 10+ years? experience in in designing, implementing, and administering the global infrastructure locally and in Latin America.
A bachelor?s degree in computer science, technology, or business-related field at an accredited college or university. 10+ years of experience in the IT field. Bi-lingual in English and Spanish is highly preferred Must have proven project management skills with projects of varying complexity and experience. Technical Requirements:
Expert knowledge required in the following systems: Cisco?DMVPN, OSPF, MSRP, End Point Protection, Telephone Systems, Cloud Technologies Firewalls - Fortinet Citrix Xen Server and Xen App Windows Terminal Servers Virtualization using Virtual Iron Skills ? Must be able to communicate with members, employees, and individuals in the community in a professional manner. This will require excellent written, verbal, and interpersonal communication skills along with the ability to present and explain information effectively for non-technically inclined individuals. ? Strong leadership skills and proven ability to delegate. ? Must have proven project management skills with projects of varying complexity and experience. ? Working knowledge of Microsoft Active Directory, data center systems including compute and storage equipment, SQL and MySQL databases, Cisco, Linux, and virtualization technologies as well as environmental controls. ? Work requires the ability to understand complex computer and network system operations. This understanding involves the computer operating systems as well as numerous user programs and applications. ? Familiarity with Agile project management and ITIL Standards For confidential searches, please send resume directly to or call
Employment Type: Full Time