IT Manager

QSI is seeking a highly motivated and dedicated IT Manager to join our team. The IT Manager will play a crucial role in ensuring the smooth operation of our information technology and computer systems. You'll lead a small team responsible for supporting end users, managing our network and lab infrastructure, and maintaining critical enterprise applications such as Microsoft 365 and NetSuite. With five office locations across the US and internationally, your expertise will be essential in driving efficiency, security, and innovation.

This position is a technical, hands-on role, providing comprehensive IT support at all levels and will report directly to the Senior Director, Information Technology.

As part of our team, your core responsibilities will be:

• Manage Information Technology and Computer Systems:

• Oversee the implementation, maintenance, and optimization of our company's computing infrastructure.

• Ensure all employees have the necessary technology tools (e.g., laptops, software) to perform their jobs effectively.

• Lead IT Staff:

• Recruit, train, and coach IT team members.

• Communicate job expectations and appraise performance.

• Design and Implement Systems:

• Collaborate with cross-functional teams to design, develop, and implement IT systems, policies, and procedures.

• Coordinate system maintenance, upgrades and enhancements.

• Ensure Data Security and Backups:

• Safeguard data integrity, network access, and backup systems.

• Act in alignment with user needs and organizational policies.

• Identify and Solve IT Challenges:

• Proactively identify problematic areas and implement strategic solutions.

• Conduct system audits and assess outcomes.

• Budget Management:

• Assist with managing the annual IT budget and ensure cost-effectiveness.

Qualifications

Baseline skills/experiences/attributes:

• Bachelor's degree in Computer Science, MIS, or a related field required; relevant, equivalent work experience may be substituted for degree requirement.

• 6+ years of operational experience in IT system/end-user support and in IT Infrastructure.

• 4+ years management experience.

• Technical mastery of Microsoft 365 (Email, Teams, SharePoint, Enterprise Apps, Autopilot, Intune, Entra ID), Azure, Windows Server, Mac and PC endpoints, SSO, MFA, and MDM.

• Hands-on experience managing a SOX compliant environment, including managing an ERP platform (NetSuite) and change control.

• Governance, Risk, & Compliance (GRC) background, including SOX and cybersecurity.

• Network Switching & Routing (Meraki, Cisco FirePower) experience.

• Must be a champion for pushing IT standards, procedures, policies, and best practices.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively.

• Being on call and able to manage critical issues outside normal work hours.

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

• Ability to lift and carry typical computer equipment (desktops, laptops, monitors, servers, network appliances, UPS devices) for short distances.

• Domestic travel as required, up to 10% of the time.

• This position is in-office at our San Diego, CA location.

Ideally, you also have these skills/experiences/attributes (but it's ok if you don't!):

• Experience with CrowdStrike, Artic Wolf, AWS, GitHub, Beyond Trust, Salesforce, SolidWorks, Okta, JAMF, and Linux.

• Manufacturing, lab, and medical device development.

The estimated base salary range for this role based in the United States of America is: $115,000 - $135,000. Compensation decisions are dependent on several factors including, but not limited to, level of the position, an individual's skills, knowledge and abilities, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all full-time employees are eligible for our discretionary bonus program and equity as part of the compensation package.

Quantum-Si does not accept agency resumes.

Quantum-Si is an E-Verify and equal opportunity employer regardless of race, color, ancestry, religion, gender identity, national origin, sex, sexual orientation, age, citizenship, marital status, disability or protected veteran status. All your information will be kept confidential according to EEO guidelines.