IT Manager

Position Overview

The IT Manager will be responsible for planning, directing and managing the office's computer network, servers and other equipment, and court case management system, will delegate duties to other IT staff as necessary and required.

Summary of Job Duties

• In-depth knowledge of IT equipment and best practices, digital security, network architecture and IP communications;

• Maintain detailed equipment inventories and proactively make suggestions on equipment replacement schedules;

• AssistotherITstaffintroubleshootingend-userissuesinvolvingbothhardwareand software;

• Research technical issues related to end-user equipment and software;

• Recommend changes in equipment, systems, and procedures to enhance office productivity;

• Install, upgrade, and repair equipment and peripherals as needed; Provide assistance to end-users in the use of equipment and software;

• Communicate and interact consistently with office staff, court personnel, law enforcement officials, attorneys and County Data Processing Staff.

Minimum Qualifications and Requirements

Ability to solve technical issues.

Strong communication skills with the ability to communicate verbally and in writing with all levels of users. Ability to explain technical concepts in simple terms.

Willingness to work as a team with others and to handle a variety of areas including desktop support, network maintenance and installation, and software support including Microsoft Office products.

Knowledge of common office practices and procedures in a legal environment is a plus.

A Bachelor degree in related studies and a minimum of 3+ years of IT management experience or an Associate degree in related studies and a minimum of 5+ years of IT management experience.

Working knowledge of Crystal Reports. Previous experience with CourtView Justice Solutions and Onbase is desired.

Certifications desired include A+ Certification and Microsoft Certified Professional (MCP).

Supplemental Information

This is a full time, unclassified position with benefits, including OPERS. Salary range is $65,000.00 - $70,000.00, dependent on experience and certification level.