IT Manager

1888 Management, LLC is looking for an experienced Client-Focused IT Manager to provide strategic direction for all technology-related initiatives. This is an exciting opportunity that will be responsible for overseeing the planning, development, implementation, and maintenance of the organization's information technology systems and infrastructure. This role plays a crucial part in aligning IT strategies with the overall business objectives, ensuring efficient and secure IT operations.

What You Will Do In Your Role

• Strategic IT Planning: Own digital transformation, infrastructure, support, network operations, and security technology operations.

• IT Infrastructure management: Oversee the design, deployment, and maintenance of the IT infrastructure, including networks, servers, hardware, and software. Ensure the availability, reliability, and security of IT systems.

• Client-Centric IT Support: Serve as the primary liaison between the IT department and internal/external clients, ensuring prompt resolution of technical issues and proactive communication to manage expectations effectively.

• Innovative Solutions: Continuously identify opportunities for innovation and improvement in IT systems and processes, leveraging emerging technologies to enhance productivity, security, and user experience.

• User Training and Education: Conduct training sessions and create educational materials to empower staff with the knowledge and skills needed to maximize the utilization of IT resources effectively.

• Cyber Security: Implement and maintain robust cybersecurity measures to protect the organization's data and systems for threats and breaches.

• Project Management: Oversee IT projects, from planning to resource allocation to execution and monitoring, ensuring on-time and on-budget delivery. Maintain project documentation and communicate status to key stakeholders.

• Vendor Management: Manage relationships with IT vendors and service providers, negotiate contracts and MSA's. Evaluate and recommend third party solutions and services as needed.

• Documentation and Reporting: Maintain comprehensive documentation of IT systems, procedures, and protocols, and generate regular reports to track key performance indicators and inform decision-making processes.

A Successful Candidate Will Have The Following Characteristics:

Proven experience in IT leadership roles, with a track record of successful IT strategy development and execution with a strong emphasis on client-facing interactions.

• Strong knowledge of IT systems, infrastructure, and emerging technologies.

• Exceptional project management skills and the ability to manage multiple projects simultaneously.

• Excellent communication and interpersonal skills, with the ability to be a strong business partner and work collaboratively with cross-functional teams.

• Strong problem-solving abilities.

• Knowledge of customer service best practices, industry trends, and emerging technologies.

• Advanced technical proficiency in operating systems, networking protocols, cloud services, and productivity software. In-depth knowledge of Office365 and Apple-IOS.

• Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders.

• Strong problem-solving abilities and a proactive approach to identifying and resolving issues.

• Demonstrated ability to think strategically and innovate in response to evolving business needs.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

Koch Industries creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs 120,000+ employees across the globe.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information.