Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

IT Manager

Expired Job

Guideline San Mateo , CA 94401

Posted 3 months ago

We are looking for a hands-on IT Manager to oversee the operations of our IT functions, ensuring business and service level objectives.
The IT Manager will maintain and support all technology services and hardware in a 24/7/365 environment.
You MUST have experience in managing OSX.
Specific

Responsibilities:
Overall Position Duties Document system design and interworking.
Manage third party vendors, service providers and consultants, ensuring compliance to contractual obligations and SLA's On Call and weekend emergency support of 24/7 operations Maintain, troubleshoot and repair data and telecom infrastucture, circuits and hardware.
Works closely with internal decision makers while leveraging outside partners Manages IT contracts, and ensures SLAs are adhered to.
Operational Management Responsible for emergency support and responding to outages and emergencies in a 24/7/365 environment.
Will be on-call for said emergencies 24/7, must be able to remotely or be onsite to troubleshoot and resolve any emergency issues.
Hands-on deployment, maintenance, upgrade, and support of all IT systems, including servers, Laptops, operating systems, hardware, software.
Management of our telephony environment including 3CX PBX systems, fiber circuits Evaluation, management, and training of products.
Practice asset management for IT hardware, software, and equipment.
Manage financial aspects including budgeting and purchasing.
Develop business case justifications and cost/benefits analyses for IT spending and initiatives.
Maintain DR plan and documentation, and carry out periodic testing.
Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure/systems, and IT service providers.
Establish and maintain regular written and in-person communications with the organizations leadership, department heads, and end users regarding pertinent IT activities.
Maintain current documentation of policies, systems, passwords, and architecture.
Perform research on potential technology solutions.
Project Management Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders.
Define project success criteria and disseminate them to involved parties throughout project life cycle.
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Develop full-scale project plans, timelines and milestones.
Vendor Management Manage vendor deliverables and SLAs for IT consultants, telecom service providers, multiple ISP and Circuit Providers.
Build, develop, and grow business relationships vital to the success of the IT department.
End user support Hands-on desktop support for onsite and remote users in a 100% OSX environment, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
Manage the processing of incoming requests to the Help Desk to ensure timely and effective resolution of end user issues.
Assess need for any system re-configurations (minor or significant) based on request trends and make recommendations.
Identify, recommend, develop, and implement end user training programs to increase self-sufficiency.
Desired Skills and Experience Knowledge & Experience "Apple Genius" (bonus) Extensive desktop support (100% OSX), telecom and network management preferred.
Experience in IT infrastructure planning and development and ability to conduct and direct research into IT issues and products Proven experience in Apple OSX environment, MDM, Jamf etc.
Experience and patience in training others concerning technical matters Strong technical knowledge of network architecture including DNS, IP routing/switching, IP telephony, fiber optics, firewalls.
Proven analytical and problem-solving abilities OSX and Linux(a plus) Personal attributes Highly self-motivated and self-directed Performs well in an operational environment (hands-on) Responsible, and takes responsibility and ownership Rigorous self-directed processes related planning, managing multiple tasks, project management, and vendor management Extremely high level of attention to detail Derives satisfaction from delivering solutions to users Ability to present ideas in a business-friendly and user-friendly language Desire to be a part of a team and work in a collaborative environment Strong interpersonal skills Ability to conduct and direct research into IT issues and technologies Flexible during times of change Customer service orientation Ability to travel, we have a remote office in Maine.
Ability to pass background and credit check for employment
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Project Manager Construction 100 Travel

E-Health Jobs

Posted Yesterday

VIEW JOBS 11/18/2018 4:01:53 AM 2019-02-16T04:01 Seeking a Construction Project Manager You can live anywhere in the country but this position is 100% travel All travel and living expenses are paid for Projects are located all across the country and are 18-24 months in duration and they want this person to live there during the duration of the project They do fly someone home every 3 weeks and the option to fly home more often if you pay for it yourself Salary is in very competitive One of the largest and most reputable nationwide general contractors is currently seeking traveling Project Managers to join their team to focus on large scale construction projects across the warmer states of the country. Current projects range from a 10M bank, 200M high school bond program, 20M multifamily, and a 100M manufacturing and distribution center. Looking for well-rounded and detail-oriented PMs who know all construction trades very well and have at least 5 years experience as a Lead PM on commercial type projects with a larger general contractor. These positions are full time traveling positions, meaning that PMs are expected to go from project to project as needed. Ranked as one of the top general contractors in the country according to Engineering News and Record, they value high-quality, highly-motivated, and talented employees in maintaining their position as an industry leader. The candidate must have the following skills: ? Ability to create and maintain a culture that values safety ? Ability to cultivate and maintain strong relationships resulting in customer satisfaction ? A broad knowledge of business operations ? Ability to lead designers, subcontractors, consultants, and employees through complex projects ? Results oriented with a proven ability to organize, plan, and prioritize work to meet deadlines ? Ability to mentor and coach others ? Ability to apply sound judgment and experience to complex problems Requirements: ? Experience leading large scale vertical construction projects from start to finish of at least 10 million dollars ? Strong experience in one or more of these project types: hospitality, multifamily, gaming, municipal, federal, commercial, manufacturing ? Have experience leading multiple projects concurrently, or start to finish lead experience on large projects. ? At least 5 years experience as a project manager on large scale vertical construction projects with a general contractor ? Bachelors degree in construction management, engineering, or related field (strongly preferred) ? In lieu of bachelors degree per above, equivalent relevant experience will be considered ? Current valid driver's license E-Health Jobs Dale City CA

IT Manager

Expired Job

Guideline