IT Manager

How you'll help us Keep Climbing (overview & key responsibilities)

Delta IT is on a journey of transformation. We are changing the way we do business from top to bottom. As

thought-leaders within Delta, we strive to create meaningful and innovative solutions and are looking for

team members to help us realize our vision.

Join us on our transformation journey in becoming a world-class IT organization at the world's best airline!

• Manages the team members' career, expectations, performance, and level of happiness.

• Manages the learning and improvement journey of the team, assists with dependencies and roadblocks, and ensures and supports team's delivery.

• Adjusts the team processes, listening to feedback and guiding the team through the changes.

• Owns the production operation and monitoring of the system and is aware of its service level agreements.

• Budget management for staffing, operating costs, and capital costs.

• Resource planning and forecasting.

• Gives teams the autonomy to make decisions - based on their level of expertise and knowledge.

• Builds a strong team culture that aligns with Delta's core values.

• Promotes accountability and operational excellence within teams.

• Contribute to Delta ecosystem and expand knowledge beyond squads, contributing to communities, participate in strategic initiatives.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives

• 401(k) with generous company contributions up to 9%

• Paid time off including vacation, holidays, paid personal time, maternity and parental leave

• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health

• Domestic and International space-available flight privileges for employees and eligible family members

• Career development programs to achieve your long-term career goals

• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

• Recognition rewards and awards through the platform Unstoppable Together

• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• 6 or more years of combined experience with IT

• 5 or more years of experience in roles related to software engineering.

• Strong leadership ability with a track record of developing people and achieving challenging objectives.

• Experienced with leading transformation programs incorporating agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.

• Knowledge of the products and services regarding cloud platforms; ability to utilize related tools and technologies to develop cloud solutions and deploy applications on cloud platforms.

• Ability to design and create automations that allow for process efficiencies and self-service into either the cloud or on prem environments.

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• Bachelor's degree in Computer Science, Information Technology or related field is preferred

• New Distribution Capability (NDC) experience; familiar with IATA standards