IT Manager

Be a part of momentum and innovation. Comprehensive Logistics Co. Inc. is accelerating its agile diversification into new markets and expanding its current market base. You're invited to join this company where your contributions fuel the momentum!

We are a lean company who relies on workforce talent, and in return gives you the opportunity to engage in the growing third-party logistics service provider market-space differentiated by our contract manufacturing process disciplines, such as integrated robotics, vision-based error-proofing and advanced IT applications in digital material flow management.

If you are energized by solving challenges, ranging from small operational details to big strategic challenges with industry changing implications, come join us.

At Comprehensive Logistics Co. Inc. (CLI), individuals are valued for their dedication to perfecting processes and teamwork performance.

As one of the fastest growing warehousing and logistics companies in North America, we're looking for an experienced I.T. MANAGER.

POSITION SUMMARY:

CLI is seeking an ambitious, professional individual to perform business analyses and requirements and implementation, support, document, and train end users on using the CLI Proprietary WMS / Order Management Enterprise Systems, Specializing in Automotive JIT Sequencing using our warehouse management system which supports RF scanning with integration into ERP (order management, accounting, and other supply chain applications). Prior experience with warehousing processes, systems setup and configuration and solutions is preferred in a 3PL and Automotive JIT Sequencing, Bulk, and CMA fulfilment environment. The individual will interface with internal and external departments.

POSITION QUALIFICATIONS:

• Develop business requirements and high-level specifications for the design and development of software enhancements based on customer's requests. Knowledge of Visio, Excel, Power BI as well as all MS office products is recommended.

• Gather and document information from departments when they request changes (e.g. report customizations) or report problems with an application.

• Make appropriate configuration to the application based on department needs and preferences.

• Training on using WMS and CLI systems.

• Work closely with Project Manager, Technical and Product Managers to ensure successful implementations.

• Provide timely updates and reports.

• Monitor status issues, assist with project direction and help facilitate solutions.

• Ensure all activities are completed within schedule and delivered satisfactorily.

• Communicate the latest features of the most current upgrades.

• Provide timely (on-call) support to application users regarding: Application configuration questions/issues, gathering user requests for changes, Application functions questions.

• Interface with the Development team regarding: User's Request for changes, Updated systems. documentation, High level solution design for new application functions development, etc.

• Manage ticketed query systems and ensure resolutions are kept up to date.

• Makes sure application configuration in the facilities are correct. Schedules facilities application configuration 'audits' and resolve wrong configurations.

POSITION REQUIREMENTS:

• Understanding of WMS systems with warehouse operations experience.

• Full implementation including setup of master data, EDI / JIT Broadcast for sequencing and non-sequencing operations.

• IBM MQ Server knowledge

• RF barcode scanning devices and applications and industry standards.

• Barcode label printing (Bartender or similar software experience recommended).

• MS SQL querying / reporting recommended.

• The ability to multi-task and manage across multiple customer and internal activities.

• Team player with customer service focused attitude.

• Excellent communication and interpersonal skills.

• Ability to read, analyze and interpret business requirements, system documentation, and technical procedures.

• Secures relevant information, integrates data from different sources, and identifies root causes for issues.

• Develops alternative courses of action and makes decisions based on logical assumptions that reflect factual information.

• Be able to understand issues, determine root causes, to collaborate with internal and external teams, to communicate frequently and comprehensively until they are resolved.

• Proposes creative solutions and innovations.

• Self-motivated with a high level of initiative.

• Understands web services technology used for integration to external systems.

DEGREES, CERTIFICATES and EXPERIENCE:

• Bachelor's Degree in Computer Science, Information Systems or related field.

• Minimum 5 years WMS experience in customer support, implementations, project management, system configurations.

• Minimum 5 years WMS / Order Management experience with Proprietary WMS and or Oracle, HighJump, Manhattan WMS, JDA / Red Prairie, SAP WM or other WMS Systems.

• Automotive experience required.

• Experience leading a small team.

• MS SQL experience a plus.

Comprehensive Logistics Inc. (CLI) is committed to creating a diverse environment and is proud to be an equal opportunity employer.