IT Internship

Overview

Dexter, the premier supplier and manufacturer of axles, doors, venting products and related components in the utility trailer, boat trailer, recreational vehicle, heavy duty and manufactured housing markets, has an opportunity for an IT Intern at our multi-plant manufacturing facility located in Albion, Indiana and Elkhart, Indiana.

Dexter is an industry leader with a highly developed distribution network and plants in the states of Indiana, Oklahoma, Georgia, California, Tennessee, Florida, and Texas and in the provinces of Ontario and Alberta in Canada. Dexter has achieved its many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.

Dexter has achieved its many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service. In 2013, Dexter expanded our product offering with the acquisition of Unique Functional Products (UFP), a leading axle manufacturer in the marine industry. In the late 2014, Dexter Axle Company also acquired AL-KO Axis. In 2015 Dexter acquired the Titan Brake and Actuator business. In September 2016, Dexter purchased Rockwell American. In December of 2016, Dexter purchased the heavy duty axle and suspension manufacturing assets of Ingersoll Axles, along with the light duty axle manufacturing assets of Standen's from the IMT Group. In February of 2017, Dexter purchased the axle, brake and actuation business assets from Tie Down Engineering. Dexter is well known for providing superior quality, service, and support.

For more information about our company, access Dexter's web site at www.dexteraxle.com.

Position Summary

The IT Intern is responsible for assisting the Dexter IT Team with IT projects, support the HelpDesk, support maintenance of systems and equipment, support software and hardware rollout efforts of the Company, and collect and analyze and report as required.

More specifically, this position will be responsible for activities including but not limited to the following:

• Assisting with oversight of daily performance of computer systems

• Providing technical assistance to computer system users as well as providing 2nd and 3rd level support in later assignments and in Junior/Senior years of school

• Investigating, troubleshooting, and resolving problems

• Setting up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software

• Helping support IT desk side and remote.

• Maintaining equipment inventory, recycling unused equipment and tracking equipment movement between facilities

• Performing repairs and upgrades to hardware and software

• Installing, configuring, and testing Computer Hardware and Software

• Liaising with vendors and other IT personnel for problem resolution

• Performing other duties as assigned

Must haves:

• Excellent sense of ethics and accountability

• Enthusiasm and a passion for people and recruitment

• Ability to maintain professionalism and possess strict confidentiality of company and applicant information.

• Strong organizational, time management and problem-solving skills

• Ability to adapt to frequent priorities and changes within the team and the business.

• Strong IT skills and fundamentals

• Problem-solving skills

• Knowledge of latest trends and technologies in the IT space, including security

Requirements

• High School Diploma required and a current student actively attending an accredited University in a related Major program of study.

• Candidates must be able to read work instructions and other work documents provided in English; must be able to write production and quality information in English; must understand verbal instructions provided in English; and must speak basic English

Some examples of competencies:

• Problem solving

• Independent thinking

• Self-motivated

• Group communication

• Microsoft Office

• Presentation skills

• Working with a diverse workforce

• Stong IT skills and fundamentals

• Knowledge of latest trends and technologies in the IT space, including security

Work Environment:

• Office and factory floor
• PPE required: safety glasses, ear protection, steel toed shoes with metatarsal guards

Physical Requirements:

• Office sit down work, walking, light lifting and movement

The above statements are intended to describe the general nature of the level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in said position.

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