IT Infrastructure Engineer

Duties include providing vision and oversight for the design, security, implementation and maintenance of network related software and hardware, systems administration and network system support; maintaining and installing new and upgraded operating systems for servers, routers and switches; establishing and maintaining guidelines for system and network back-up; administering network installation and updates of production software; coordinating network security issues with the IT Infrastructure Manager; working with hardware and software vendors on installation, project coordination, maintenance and emergency response; maintaining, upgrading and supporting Palo Alto Next Generation firewalls and all Cisco network switching/routing; as well as providing network support after-hours and on weekends as necessary. A Bachelor's degree, or equivalent, in computer science, information technology or a closely related field and three years experience are required.

Certifications such as CCNA, MCSA, CompTIA Network+ -are highly desirable. Familiarity with cloud computing concepts and platforms (e.g., Azure) is a plus. Duties involve access to sensitive Criminal Justice Information Systems (CJIS), which requires that a thorough background check be conducted.

 Candidates will be subject to a polygraph exam and criminal history check. In accordance with CJIS requirements, must not have any criminal conviction as an adult or juvenile above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years; other convictions may also be considered. A résumé must be submitted with application.

PAY GRADE IT 26 / FULL PAY RANGE $7,303 - $10,299 PER MONTH The full job description for this position and all other City of Irving job classifications are available online. Click here to access the list of job titles.The Information Technology Department is responsible for the administration and maintenance of all the City of Irving's technology, including servers, computer hardware, mobile devices and phone systems. We use tried and tested technologies to exceed the service expectations of our customers (citizens, businesses and visitors) and improve the efficiency and transparency of our operations.

The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented.

The City of Irving is dedicated to making diversity and inclusivity a priority, to continually refine and develop best practices, and to foster a participatory government. The city also acknowledges that its employees' diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community.

The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.THOSE WHOSE DATE OF HIRE (START DATE) IS FEBRUARY 19, 2023 THROUGH JULY 31, 2024, ARE ELIGIBLE FOR A HIRING INCENTIVE!

• Individuals hired into this position will receive $1000 after their first 30 days of employment provided there are no documented attendance or disciplinary issues.

• Employees that successfully complete their 6-month orientation period will receive an additional one-time payment of $1000 provided there are no documented attendance or disciplinary issues.

• Employees that successfully complete one year of employment without

documented attendance or disciplinary issues will receive an additional one-time payment of $1000.

• The maximum amount of hiring incentive that an individual employee may receive is $3,000.