Tanson Corp Charleston , WV 25301
What is the specific title of the position Production Support Track Manager
What Project/Projects will the candidate be working on while on assignment WVIES Contract - RAPIDS M&O Project. The project is to provide production support and develop enhancements for the WV Integrated Eligibility application.
Candidate local or willing to relocate to Charleston, WV.
What experience will set candidates apart from one another Existing experience with SNAP, TANF, Medicaid eligibility systems.
SOFT SKILLS: Client facing role mandates excellent oral and written communication skills.
Is this person a sole contributor or part of a team Part of the team
If so, please describe the team (Name of team, size of team, etc.)
What are the top 5-10 responsibilities for this position (Please be detailed as to what the candidate is expected to do or complete on a daily basis)
Track Manager for Portals, Data Exchange and Caseload Management
Supervise and guide 4-6 developers
Review and approve items prior to production move
Create, review and approve Requirements, Design, Testing documents for SOWs
Create and manage project plans and play books
Facilitate meetings with the client to develop solutions to reduce outages/downtime
Facilitate war rooms during outages and send priority incident notifications
What software tools/skills are needed to perform these daily responsibilities
1.Management experience in one ( 1) or more projects involving the development or maintenance of an automated eligibility stem for a government Agency;
2.Two (2) years of analysis and design experience on a statewide system;
3.Three (3) years of system analysis experience, with special attention given to design, programming, testing, and implementation;
4.Two (2) years of experience working with users to define their needs and product outputs to satisfy those needs in a pre-determined lime frame;
5.Familiarity with both MainFrame and Distributed systems
1.Existing experience with SNAP, TANF, Medicaid eligibility systems
Where is the work to be performed (Please list preferred Client facility, if other please specify i.e. remote work, rural, etc.) Charleston, WV
What are the work hours (ex. 9am-5pm, day/night shifts, rotating shifts, etc) Regular Shift
What type of interview process is preferred (Face to face, phone, Skype, or a combination of the three) Face to face as well as Skype