Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

IT Help Desk Support Specialist II

Expired Job

Tropicana Entertainment Atlantic City , NJ 08401

Posted 3 months ago

Job Duties:

  • Responsible for training of newly hired IT Help Desk Support Specialist I

  • Provide technical software, hardware and network problem resolution to all users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment

  • Clearly communicate technical solutions in a user-friendly, professional manner

  • Provide one-on-one end user training on basic workstation and peripheral device usage.

  • Assist Network Technicians

  • Troubleshoot problems related to network printer, PC hardware, ISeries, email, internet, vpn and local area network access,

  • Conduct hardware and software inventory database maintenance and reporting

  • Operates the computer system in response to the computer time usage schedule

  • Produce output reports for user departments

  • Maintain job logs

  • Follows and enforces all departmental standards, security, run instructions, backup, recovery and shift turnover

  • Reports all hardware and software malfunctions to the proper vendor in a timely manner

  • Provides Thoughtful Service at all times.

  • May perform other duties as assigned

Minimum Qualifications:

  • Associate degree in computer science or equivalent job experience

  • 2 years experience in AS/400 and knowledge of start up procedures for all computer room equipment. Ability to manual IPL AS/400 control language and familiarity with other program languages

  • Must have excellent communication skills

  • Required to perform the customer service standards of the department

  • Knowledgeable of the Casino Control Act and attendant regulations, as well as company internal controls, policies and procedures.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Recovery Specialist II

Atlanticare Regional Medical Center, Inc.

Posted 3 days ago

VIEW JOBS 11/18/2018 12:00:00 AM 2019-02-16T00:00 POSITION SUMMARY Reports To: Manager/ Unit Director Training: HSFAC required, Zero Suicide training and CPI required Position Summary: The Recovery Specialist will engage individuals with a substance use disorder and provide non-clinical assistance and recovery supports while maintaining follow-up with these individuals. Duties and Responsibilities: Educates individuals on how to appropriately navigate treatment, social service and recovery support systems. Acts as positive role model to individuals and their families, by sharing experiential knowledge, hope and skills. Maintains relationships with individuals and families in order to assists individuals in the treatment engagement and retention process. Reinforces guides and ensures patients and their families that recovery is possible, and is built on multiple strengths, coping abilities, and resources of each individual. Assists survivors with gaining skills and resources needed to initiates and maintains recovery. Assists in establishing and sustain a social and physical environment supportive of recovery. Enhances identifies and participates in the recovery community. Advocates for appropriate and effective community treatment and recovery. Empowers individuals to make self-determined and self-directed choices about their recovery pathways. Provides on-call coverage if need be Minimal Qualifications: Education: High school diploma required; Associates degree preferred. Tracking for NJ CADC. Valid NJ Driver's License required. Experience: Minimum 2 years of experience in guiding principles of recovery. The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position Atlanticare Regional Medical Center, Inc. Atlantic City NJ

IT Help Desk Support Specialist II

Expired Job

Tropicana Entertainment