IT Help Desk Manager - Anne Arundel Mills, MD
Two95 International Inc.
Baltimore , MD 21201
Posted 2 weeks ago
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Title IT Help Desk Manager
Position 3 + Months (Contract to Hire)
Location Anne Arundel Mills, MD
Rate- $Open(Best Possible)
Required Skills and Duties:
- Troubleshoots and resolves software, hardware, and Windows Active Directory issues escalated from customer support and other departments with a 100% success rate.
- Provides technical assistance over the phone and in person with end-users.
- Performs diagnostics and troubleshooting of system issues, documents help desk tickets/ resolutions, and maintains equipment inventory lists.
- Deploy, image, configure, and setup computers and IP phones
- Researches issues on various computer systems and databases to resolve complaints and answer inquiries.
- Troubleshoots and resolved Server errors.
Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.
We look forward to hearing from you at the earliest!