IT Graduate Assistant 2024-2025

Duties and Responsibilities:

Support the Seton Hall community in the use of various software platforms that support teaching and learning.

Deliver face-to-face training on various software platforms.

Create online training for various software platforms.

Edit training materials for accuracy, design, clarity, and readability.

Assist with the overall management of Learning Management System, including but not limited to creating courses/organizations, resolving account issues, and providing general support for Canvas questions and issues encountered by the SHU community.

Participate in projects to assess various software platforms.

Required Qualifications:

Strong written and oral communication skills

Team player who demonstrates strong interpersonal skills and ability to build effective working relationships throughout all levels of the organization

Strong analytical and problem solving skills

Interest in learning about or training others in basic and advanced technology and online learning concepts

Strong attention to detail

Strong organizational skills

Ability to approach problems creatively

Ability to meet deadlines in a fast-paced team environment

Advanced knowledge of MS Office 365 programs and Seton Hall supported software and hardware

Willingness to learn and implement new technologies

Excellent customer service skills.

Physical Demands:

Carrying reams of paper as needed to stock printers.

Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.

Advertised: 22 Apr 2024 Eastern Daylight Time

Applications close: