This is an entry-level IT position. IT Field Technician provides technical support to users by researching and answering IT related questions, troubleshooting problem, installing and maintaining a workstation, printers, network equipment and software. It may require local and long distance travel, work after regular business hours, availability for On Call Roster. Remote travel requirement is less than 25%. This position is located in Fort Worth, Texas
Boxer Property Management provides professional training and career path to IT Network or System Engineer.
Duties and Responsibilities:
Work under general supervision of regional IT manager as part of Boxer Property Management IT team
Install and configure PC and peripheral components such as monitors, keyboards, printers at the user's workstations.
Install and configure required software packages such as operating systems and end users applications
Install and configure basic network equipment
Provide first level IT support
Identify and escalate priority issues to next support levels
Process and record support information using designated case management software
Follow standard processes and procedures
Maintain accurate IT documentation
Able to carry up to 40 lbs
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:
Basic knowledge of PC hardware and printers
Basic knowledge of Microsoft Windows Operating System
Basic knowledge of Microsoft Office Application
Basic knowledge of Network Equipment
Previous IT support experienced preferred
Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff
Possession of a valid driver license and an acceptable driving record
The following are desirable but are not required:
Boxer Property offers a full range of benefits including medical, dental, vision, optional life & AD&D, disability, critical illness, accident, Healthcare FSA, 401K available the first of the month following hire; and generous PTO accessible after 90 days.
No calls or agencies please. Boxer Property will only employ those who are legally authorized to work in the United States.
Boxer Property Management