IT Field Tech (68010)

Boxer Property Management Fort Worth , TX 76102

Posted 3 months ago

This is an entry-level IT position. IT Field Technician provides technical support to users by researching and answering IT related questions, troubleshooting problem, installing and maintaining a workstation, printers, network equipment and software. It may require local and long distance travel, work after regular business hours, availability for On Call Roster. Remote travel requirement is less than 25%. This position is located in Fort Worth, Texas

Boxer Property Management provides professional training and career path to IT Network or System Engineer.

Duties and Responsibilities:

  • Work under general supervision of regional IT manager as part of Boxer Property Management IT team

  • Install and configure PC and peripheral components such as monitors, keyboards, printers at the user's workstations.

  • Install and configure required software packages such as operating systems and end users applications

  • Install and configure basic network equipment

  • Provide first level IT support

  • Identify and escalate priority issues to next support levels

  • Process and record support information using designated case management software

  • Follow standard processes and procedures

  • Maintain accurate IT documentation

  • Able to carry up to 40 lbs

Qualifications

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Basic knowledge of PC hardware and printers

  • Basic knowledge of Microsoft Windows Operating System

  • Basic knowledge of Microsoft Office Application

  • Basic knowledge of Network Equipment

  • Previous IT support experienced preferred

  • Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff

  • Possession of a valid driver license and an acceptable driving record

The following are desirable but are not required:

  • CompTIA: Computer Technology Industry Association
  • A+: Certified Computer Technician
  • MCITP: Microsoft Certified IT Professional
  • MCTS: Microsoft Certified Technology Specialist

Benefits:

Boxer Property offers a full range of benefits including medical, dental, vision, optional life & AD&D, disability, critical illness, accident, Healthcare FSA, 401K available the first of the month following hire; and generous PTO accessible after 90 days.

No calls or agencies please. Boxer Property will only employ those who are legally authorized to work in the United States.


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IT Field Tech (68010)

Boxer Property Management