IT Field System Installer

Fourteen Foods Louisville , KY 40202

Posted 2 months ago

At Fourteen Foods DQ, we require a unique set of skills, like crafting the perfect cone curl. We teach soft skills as we dish out soft serve. You'll never get tired because there are so many ways to make a fan happier here. And what you learn inside this store will light your passion for helping people, no matter what you go on to do. So, we want the smilers, singers, artists and doers. At DQ, we're calling all Happy Makers.

We like to work with people who exemplify our Core Values.

Do you live with integrity?

Do you pursue your passions?

Do you exceed expectations?

Are you accountable?

Are you flexible?

Are you caring?

Most importantly, do you play like a champion every day?

Position Summary:
The IT System Installer is responsible for the installation and testing of POS systems, payment devices, network equipment, CCTV and sound systems or other like items in existing and new store locations. They will ensure that the infrastructure behind the equipment and networks at store locations are running at the maximum performance. The IT Installer will perform associated duties in the field and shop, order and deliver technical supplies and maintain documented as-builds, and install records as required.

Essential Functions:

  • Installs, dismantles and reconstructs IT equipment required by store locations for new store openings and upgrades in existing locations.

  • Pull and terminate low voltage cabling to Ethernet standard as well as applicable audio standards

  • Installs technical and audio equipment as directed; test operation of all components of each system to the Data Center to properly establish service.

  • Evaluates information furnished for the job such as, delivered materials, layout of store premises and practical routes for cable, conduit and/or wiring.

  • Maintains accurate records of completed work and updates necessary changes in documentation

  • Accounts for supplies and tools before and after every project, and maintaining an accurate inventory for each

Additional Duties and Responsibilities:

  • Ability to work independently setting own schedule relative to the project timelines while still being a solid team player and communicating effectively with others

  • Escalate service or project issues that cannot be completed within agreed service levels.

  • Business awareness: specific knowledge of the locations and how IT relates to their business strategy and goals.

  • Document internal processes and procedures related to duties and responsibilities.

  • Review IT publications and online materials to remain up to date with current and future technologies emerging in the

industry.

  • This position requires 90% travel.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School degree or equivalent mandatory.

  • 2 years of IT Maintenance and Installation experience desired.

  • Ability to multi-task and adapt to changes quickly.

  • Technical awareness: ability to match resources to technical issues appropriately.

  • Understanding of support tools, techniques, and how technology is used to provide IT services.

  • Self-motivated with the ability to work in a fast-moving environment.

  • Able to carry up to 75 pounds.

  • Understanding basic knowledge of hand tools, drills, hole saws, cabling tools, Ethernet crimping and testing tools

Fourteen Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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IT Field System Installer

Fourteen Foods