IT Field Project Technician

At iVenture, we are more than just an IT company; we are a team of problem solvers and critical thinkers who personalize service and aim to do it right the first time. For over two decades, iVenture has built a legacy of excellence in solving IT problems with a relentless commitment to service, impacting our clients every day with expertise, execution, and experience.Position Summary:We are seeking a skilled IT Field Project Technician to oversee the deployment and migration of a comprehensive IT network infrastructure for our clients. This pivotal role involves hands-on tasks such as implementing and migrating physical and virtual servers, network switches, firewalls, UPS systems, wireless access points, workstations, and laptops. Additionally, the role may include managing light email and data migrations, new software installations, and infrastructure upgrades. The ideal candidate will be dedicated to implementing approved scopes, focusing on server deployment, IT site acquisition onboarding, migration, and end-user device deployment to enhance our client's technological frameworks efficiently.At iVenture, we are more than just an IT company; we are a team of problem solvers and critical thinkers who personalize service and aim to do it right the first time. For over two decades, iVenture has built a legacy of excellence in solving IT problems with a relentless commitment to service, impacting our clients every day with expertise, execution, and experience.

We are seeking a skilled IT Field Project Technician to oversee the deployment and migration of a comprehensive IT network infrastructure for our clients. This pivotal role involves hands-on tasks such as implementing and migrating physical and virtual servers, network switches, firewalls, UPS systems, wireless access points, workstations, and laptops. Additionally, the role may include managing light email and data migrations, new software installations, and infrastructure upgrades. The ideal candidate will be dedicated to implementing approved scopes, focusing on server deployment, IT site acquisition onboarding, migration, and end-user device deployment to enhance our client's technological frameworks efficiently.

Key Responsibilities

• Deploy and migrate a wide array of IT network infrastructure components, including physical and virtual servers, network switches, firewalls, UPS systems, and wireless access points.

• Set up and configure workstations and laptops, ensuring proper integration into existing networks.

• Manage and execute email, data, and application migrations with an emphasis on minimizing disruption and maintaining high data integrity.

• Administer day-to-day operations of Microsoft 365 tenant management, alongside deploying and managing VMware/Hyper-V environments as required withing their assigned projects.

• Implement approved network configurations involving VLANs, routing, and thorough firewall administration and deployment.

• Execute project scopes efficiently and timely, primarily involving server and network infrastructure projects.

• Regularly interact with team members and clients to discuss technology implementation, project scopes, and adherence to iVenture accepted practices.

• Communicate effectively to resolve issues and ensure project alignment with client expectations.

• Experienced in Microsoft 365, VMware/Hyper-V administration, and advanced networking including VLANs and routing.

• Skilled in the migration and deployment of firewalls, with a strong grasp of on-premises and cloud Microsoft Active Directory configurations.

• Autonomous in managing IT projects, with exceptional scheduling, planning, and problem-solving capabilities.

• Adept at implementing and managing IT solutions and infrastructure upgrades.

• Effective communicator, capable of working with cross-functional teams to define project scopes, requirements, and timelines.

As an IT Field Project Technician, you will primarily engage in the deployment and migration of IT network infrastructure, such as servers, network switches, firewalls, UPS systems, wireless access points, and the setup of workstations. Approximately 70% of your time will be devoted to these critical tasks, with the other 30% allocated to support escalations, training, and administrative responsibilities, including meetings.

Your role demands excellent time management skills, providing both flexibility and autonomy. Regular on-site visits to clients are essential, requiring a valid driver's license and reliable transportation. Compliance with our non-smoking policy at all client sites and company offices is mandatory, and all successful candidates must clear criminal, employment, credit, and motor vehicle background checks to uphold our high standards of integrity and reliability.

• 70% on server/network infrastructure projects.

• 20% on supplementary tasks related to the overall project implementation.

• 5% dedicated to ongoing training to enhance skills and knowledge.

• 5% for administrative duties and meetings.

• Up to 40% local travel to client sites, up to 30% out of town travel, with the remaining time spent in the office or work from home setting.

• Effective management of a flexible schedule, ensuring availability and ownership of tasks. Flex days are provided to manage extensive work periods.

• Regular on-site visits to clients, requiring a valid driver's license and reliable transportation.

• Adherence to company policies, including a non-smoking policy at all client sites and company offices.

Your work directly impacts the efficiency and security of IT systems that empower our clients. You will:

• Contribute to critical IT solutions that enhance client operations.

• Engage with team members and clients to ensure the delivery of high-standard IT services.

• Provide mentorship and expertise within our team, shaping the future of our culture and IT landscape.

• Measured Impact: Your performance will be measured through billable hours, ticket SLA adherence, and successful completion of projects on time and within budget.

• Growth Opportunities: With dedicated career paths, you have great growth potential. Work your way up into a Project Engineer role or pivot into a Technical Consultant, Principal Consultant or Solution Sales Engineer role, shaping strategic IT roadmaps for our clients. In fact, iVenture had 59 internal promotions last year alone!

• Comprehensive Insurance Plans: Enjoy a competitive benefits package that includes life insurance and long-term disability coverage.

• Retirement Savings: Benefit from a 401K plan with a 4% match to help secure your future.

• Health and Wellness: Stay active with a Peerfit membership, offering free sessions at local gyms and studios.

• Paid Time Off: Start with 3 weeks of paid time off in your first year, increasing to 4 weeks in your second year.

• Family Support: Take advantage of paid maternity, paternity, and foster leave to support your family needs.

• Professional Development: Enhance your skills with paid certifications, training days, and access to our virtual lab.

• Salary: An attractive compensation package awaits the successful candidate.

• Employee Recognition: Celebrate milestones with a $200 credit to spend in our iVenture Company Store on your anniversary and enjoy our quarterly team outings.

• Continuous Feedback: Engage in a culture of growth and improvement with our 360-degree feedback system-where your voice is heard and valued.

iVenture is nationally certified as a "Great Place to Work" by our team because of our commitment to an employee-focused culture. Join iVenture Solutions, where your work impacts every day, driving resolutions and inspiring change for a better, more efficient, and secure future.