IT Engineer I-Itsm Administrator

Basic Qualifications

• Bachelor's Degree and at least 1 year of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations or similar OR High School Diploma/GED and at least 4 years of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations or similar.

• Experience in Technology infrastructure, such as Network, Monitoring, Systems, Databases, etc.

• Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.

• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Mathematics.

• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

• Experience identifying operational issues and recommending and implementing strategies to resolve problems.

• Knowledge of ITIL best practices and their application.

• Experience administering an IT ticket system.

• Familiarity with IT service management processes and workflows.

Salary Range$72485 - $116090 / Salaried