Bay State Computers, Inc. is a professional services firm and a leading provider of Information Technology (IT) services and products to the U.S. Federal Government and Industry. Bay State brings together experienced IT professionals and the latest state-of-the-art technology tools, practices, and products to support projects and task order requirements for our customers. For more information about Bay State visit our website, connect with us on LinkedIn, or follow us on Twitter.
We have an exciting opportunity for an IT Engineer to join our team.
Apply developed Infrastructure knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives.
Work on problems of diverse complexity and scope.
May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Exercise independent judgment within generally defined policies and practices to identify and select a solution.
Supporting a 24x7 run organization in the Wintel arena; participating in 24x7x365 on-call rotation.
Virtualization team expert with VMware (6.x and Hyper-V 2012R2 and 2016)
Support over 300 Windows servers ensuring optimal performance, maximum up-time and security compliance
Support current SolarWinds monitoring environment, upgrading and updating as needed
Troubleshoot servers with accuracy to assess performance and/or connectivity root causes
Provide Expert Wintel knowledge, being one of the go-to people on the team for over-all Wintel knowledge
Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design.
Occasionally responsible for providing a detailed technical design for enterprise solutions.
Documenting processes and new solutions
Liaise with Solutions Architect as appropriate.
Provide advice on solution and integration opportunities
Communicates effectively and viewed as adding value.
Knowledge sharing with other Wintel team members
Coordinate with other teams to support network hardware such as firewalls, load balancers and switches and storage hardware such as SAN and NAS systems
Develop and implement procedures for operational processes including deployment, upgrade, migration and maintenance
Provide detailed updates and plans to meet project deliverables.
Document and track issues via a ticketing system.
Ability to work in a team oriented atmosphere
Implementation and management of PKI infrastructure
Documenting/diagraming business and data flows
Server (security) hardening
Server performance tuning
7+ Years of Wintel Systems, Design and Engineering experience
Expert knowledge on Virtualization: VMWare, Microsoft System Center / HyperV Administration
Expert Knowledge of Microsoft Windows 2008/2012/016 Administration: Installation, Configuration & management
High Level Dell Chassis and blade hardware infrastructure knowledge
Advanced Knowledge of SolarWinds monitoring tool
Knowledge of TCP/IP, DHCP, and DNS
Ability to logically troubleshoot complex technical issues, with the ability to document and communicate resolution
Knowledge of Microsoft System Center Configuration Manager (SCCM) in support of client role outs, anti-virus and server patching
Knowledge of Active Directory and Group Policy Object (GPO) management
Excellent written and verbal communication skills
Ability to work in a team environment, assisting where needed
Ability to support a 24 x7 operation for City and Public Safety environments
Ability to work on defined project tasks and deliver to customer satisfaction
Self-starter who is looks for ways to improve and help in a constructive manner
Ability to work on multiple projects and tasks, staying focused with the ability to prioritize
Network troubleshooting skills
Knowledge of Service Management with emphasis on Incident ticketing systems
Knowledge of Service Management with emphasis on Change Management systems
Background in meeting Customer Service Level agreements within Incident management
Candidate must be a US citizen or permanent resident
Azure experience a plus
PowerShell scripting a plus
Education: Bachelors in Science in a Computer Science or related Engineering field, or equivalent.
Benefits: Full-time employees (permanent or contract employees who are employed for a term greater than 6 months) are eligible for benefits including time-off benefits, such as vacations and holidays, and insurance and other plan benefits.
Location: Irvine, CA
Bay State Computers, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.
Bay State Computers