IT Engineer

Atomic Machines is on Earth to radically advance humanity's command over matter. Our mission is real-time bits-to-atoms manufacturing of anything at any scale, and to that end, we're developing an entirely new digital micro-device manufacturing platform that is going to redefine how things are made, and do so while simultaneously enabling the rapid creation at any scale of new classes of machines - think medical micro-robotics, true lab-on-chip microfluidics, tunable antennas, ultrafast high-power and high-frequency RF switching devices and many more. The first device we are building with our platform has exceptional large-scale product/market fit and commercial traction, and we are pushing hard to share it with the world.Our offices are in Berkeley and Santa Clara, California.

This is a broad-responsibility, high-judgment role planning, overseeing, and hands-on managing the IT and DevOps infrastructure of a rapidly growing Silicon Valley startup company, with engineering offices in Berkeley and Santa Clara.

What You'll Do:

• Managing SaaS Applications: Oversee provisioning, access management, and on/off-boarding processes for our SaaS services.

• IT Support and Administration: Provide comprehensive support for critical IT cloud-based tools including Google Workspace, Okta, Slack, Atlassian, Gitlab, VPN solutions, Airtable, etc.

• Process Automation and Improvement: Continuously enhance efficiency by automating IT processes and creating runbooks and playbooks.

• Hardware Lifecycle Management: Manage procurement, device management (Apple and Windows devices with Intune), and depreciation of hardware assets.

• Software Asset Management: Oversee the lifecycle of software/application assets from procurement to license assignment & reclamation, and create and maintain an Access Control Matrix to provision software based on least privilege access.

• IT Operations and Helpdesk: Handle day-to-day IT tasks including hardware and software troubleshooting and support.

• Team Support: Actively collaborate with senior IT team members for advanced diagnostics and troubleshooting.

• IT Infrastructure Maintenance: Maintain and support IT tech stacks such as Zoom rooms, AV systems, and on-premises systems (routers, firewall appliances, ethernet drops, security cameras, etc.)

• Security Support: Stay updated with 0-day security issues and CVEs and promptly remediate them.

• Minimal Off-Hour Support: Provide support for rare network and infrastructure updates outside business hours.

What You'll Need:

• 5 to 8 years in an IT role.

• Flexibility to work in both Santa Clara and occasional trips to the Berkeley office.

• Positive attitude and enthusiasm for developing new processes and policies.

• Strong understanding of IT systems administration, including core SaaS business applications and advanced troubleshooting on Mac OS, Linux & Windows OS.

• Practical experience with Identity Management systems and deployment best practices.

• Experience in project management and excellent writing/documentation skills.

• Exceptional customer service skills.

• Aptitude for learning new technologies.

• Ability to work in fast-paced environments with minimal guidance.

• BA/BS in Computer Science or equivalent experience.

Nice to Have:

• Security and compliance mindset.

• Familiarity with programming/scripting languages like PowerShell, Bash, and Python.

• Experience with AWS.

• Excellent analytical, logical thinking, and problem-solving skills.

• Certifications such as CompTIA A+ , CompTIA Security+, CompTIA Network+

$125,000 - $160,000 a year

The compensation for this position includes equity and benefits.