IT Director, Strategy And Operations

Salary range: $136,032 - $204,000/year

This position is a Remote Hybrid position at our Bend, OR Campus. Remote eligible states include:

Arkansas, Arizona, Florida, Idaho, Missouri, Montana, Nevada, New Mexico, North Carolina, Oklahoma, Oregon, Tennessee, Utah, and Wisconsin. Relocation may be required for this role.

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: IT Director Strategy and Operations

REPORTS TO POSITION: Chief Information Digital Officer (CIDO)

DEPARTMENT: Information Technology

DATE LAST REVIEWED: April 2024

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: St.

Charles Health System's Information Technology (IT) Team provides design, development, security, and support to a broad spectrum of computer hardware and software components, all working together for the benefit of departments throughout St.

Charles. We partner with our customers to best leverage various technologies to achieve the best patient outcomes possible by implementing new hardware and software solutions, upgrading existing environments, protecting the data we store, and integrating different solutions to achieve a seamless experience.

POSITION OVERVIEW: The IT Director Strategy and Operations at St.

Charles Health System (SCHS) is responsible for the creation and management of strategic initiatives and adoption of IT programs that serve the internal IT department and integrate SCHS into the local community. This role directly oversees emerging technologies, management of associated life cycles, and utilization of new technology across the organization. This role additionally directs the financial stewardship of the IT department, overseeing vendor relations and managing related contracting processes in support of cost control initiatives.

This position will confer with senior management, project\portfolio management teams, business leadership, and end users to establish relationships supporting the joint develop of technology strategies, directions, policy, best practices, and roadmaps. This position directly manages caregivers in the Information Technology department.

ESSENTIAL FUNCTIONS AND DUTIES:

Strategic Initiative and Operations Oversight:

• Develop emerging technology and innovation disciplines in support of business strategies, objectives and related market and industry forces.

• Provide visionary leadership and strategic direction for technology initiatives, aligning them with the organization's overall goals and mission.

• Manage external technology vendors, suppliers, outsourcing partners, and software developers to purchase IT assets and ensure smooth integration into the existing structure.

• Directs the social presence of IT caregivers within the organization, supporting and organizing opportunities for IT to integrate and partner with cross-functional teams.

IT Budget Operations:

• Collaborate with leadership to develop and manage the technology budget, optimizing resource allocation while ensuring financial sustainability.

• Establish and manage operational and capital budgets to maximize investment and control technology costs.

• Develop and maintain total cost of ownership analysis.

• Negotiate and manage IT contracts in support of cost control initiatives.

Policy and Compliance:

• Ensure operational compliance with industry and security policies, procedures, and standards.

• Own and regularly maintain all IT policies, operating procedures, and practices in accordance with industry best practices and in alignment with corporate goals and objectives.

• Monitor and ensure all direct reports are current with compliance and safety requirements. Implement and manage all organizational safety directives and goals.

Community Partnership:

• Develop and maintain community programs, fostering a presence in the surrounding community. Pursue relationships with local startup organizations and identify opportunities for partnership and integration.

• Partner with local schools and educational entities in support of developing a sustainable internship program. Identify opportunities to develop and mentor local IT professionals and manages related programs.

• Act as a strategic liaison between SCHS, the internal IT department, and local community organizations.

Team Leadership and Development:

• Recruit, hire, coach, and develop a high-performing team of technology professionals, fostering a culture of innovation, collaboration, and continuous learning.

Support the vision, mission, and values of the organization in all respects.

Provide and maintain a safe environment for caregivers, patients, and guests.

Conduct all activities with the highest standards of professionalism and confidentiality. Comply with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION

Required: Bachelors degree in related field or ability to obtain Bachelors degree within 36 months of hire.

Preferred: Masters degree in related field.

LICENSURE/CERTIFICATION/REGISTRATION

Required: Certification in related discipline.

Preferred: N/A

EXPERIENCE

Required: Minimum seven (7) years of experience directing the strategy initiatives and financial operations of a large functional area or organization.

Minimum two (2) years of leadership experience. Experience analyzing new technologies using competitive analysis and overseeing the acquisition and implementation of technologies into an established organizational structure.

Preferred: Prior information technology strategy and acquisition experience in a healthcare setting.

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

Skills:

Communication/Interpersonal

Demonstrates SCHS values of Accountability, Caring and Teamwork in every interaction.

Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS.

Ability to effectively interact and communicate with all levels within SCHS and external customers/clients/potential employees

Strong team working and collaborative skills

Ability to effectively reach consensus with a diverse population with differing needs

Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results

Ability to work under pressure in a fast-paced environment

Excellent public speaking and facilitation skills with the ability to empathize, maintain objectivity and gain consensus.

Excellent customer service skills.

Strong process mapping skills.

Ability to effectively interact with C-level executives.

Organizational

Ability to multi-task and work independently

Attention to detail

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions

Strong analytical, problem solving and decision-making skills

Excellent organizational and multi-tasking skills

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

First Shift (United States of America)

Is Exempt Position?

Yes

Job Family:

DIRECTOR

Scheduled Days of the Week:

Monday-Friday

Shift Start & End Time:

8:00am-5:00pm