Fluor Corporation Irving , TX 75061
Posted 6 days ago
Job Description
The Associate Specialist II has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies and platforms.
Assess, maintain, support, and modify existing solutions utilizing standard procedures and techniques
Apply methodology to support business applications, and investigate operational problems as necessary
Prepare full spectrum of specifications and user requirements
Assist higher-level specialist in the development of highly complex solutions
Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
Provide on-call technical support for end users as required
Other duties as assigned
Preferred Qualifications
Accredited degree or global equivalent in Computer Science, Engineering, Business Management, or other related discipline
Two (2) years related experience in technical services for hardware/software engineering and production support of Information Technology (IT)
Demonstrated strong technical and non-technical communication skills, both oral and written
Strong team-oriented interpersonal skills
May require knowledge in support of messaging environments
May require proficiency in areas of voice telecommunications technologies, including cell phones, calling cards and connections with user environments
May require proficiency in end user services support, including knowledge of help desk management processes, desktop support, or asset management
Fluor Corporation