Arizona Department Of Education Scottsdale , AZ 85250
Posted 2 months ago
Position:
IT Coordinator
Type:
Charter
Location:
Urban
Job ID:
121878
County:
East Maricopa
Posted:
March 20, 2024
Contact Information:
BASIS ed
7975 N Hayden Rd
Scottsdale, AZ 85258
District Website
Contact:
Alexis Schlatter
Phone: 480-289-2088
Fax:
District Email
Job Description:
BASIS Phoenix Primary
Learn more about BASIS Phoenix Primary - https://enrollbasis.com/phoenix-primary/
The Technology Coordinator's primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise.
PRIMARY RESPONSIBILITIES:
Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones
Imaging computers utilizing PXE boot
Office 365 Administration
Outlook and Lync 2013 configuration
Maintains system processes related to file and system backups
Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.)
Maintain Active Directory user and computer accounts
Maintains computer and mobile device updates/patches
Maintain telephony equipment including VOIP and analog services
Recommends hardware, software and consumables for purchase.
Maintain updated and accurate inventory lists
Maintain and create documentation of IT processes
KEY COMPETENCIES
Knowledge and understanding of BASIS organization
Attention to detail and strong organization and communication skills.
Excellent customer service skills
Analytical with strong problem solving skills
Strong project management skills
Ability to interpret a variety of instructions in written or verbal form
EDUCATION AND EXPERIENCE REQUIREMENTS
Required:
Technical or Associates degree; experience can be considered in place of degree
1-2 years in an IT Help Desk environment
Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP, Network Printers, Windows 10.
Preferred:
Additional Job Information:
Benefits and Salary:
Salary for this position is competitive and dependent on education and experience
BASIS.ed offers a comprehensive benefits package, including but not limited to:
Employer paid medical and dental insurance
Vision insurance
PTO
Ability to add dependents
401k with partial match that grows over time
Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. The following person has been designated to handle inquiries regarding BASIS' non-discrimination policies: Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC., 7975 N. Hayden Rd, Scottsdale, AZ 85258, (480) 289-2088.
Other:
https://basised.clearcompany.com/careers/jobs/d239f505-440b-099f-6766-38cb1c1e1a55/apply?source=2991430-CS-48607
Arizona Department Of Education