IT Communications Technician II - Fire Department

ABOUT THE POSITION

The Riverside County Fire Department has an opening for an IT Communications Technician II position reporting to Perris.

The selected candidate will rotate between working out in the field throughout the County of Riverside and at the Perris office. Main duties will include installations and basic repairs of mobile two-way radios, mobile data computers, emergency warning lights, vehicle alarms, warning sirens, and other telecommunications and electronic equipment. Another component of this position will be managing inventory and shipping and receiving within the warehouse.

Competitive candidates will have experience installing and repairing telecommunications or electronic equipment such as stereos, alarms, and telephone systems. Prior experience completing lighting installations, working, understanding and troubleshooting automotive 12-volt systems, or other electrical work is also highly desired.

Please note this position in an on-site job and does not allow for remote work. The schedule will be a 5/40 to start and then the selected candidate will have the opportunity to switch to a 9/80 after training.

Meet the Team!

The Riverside CountyFire Department(RCFD) is one of the largest integrated, cooperative, regional fire protection organizations in California. The Department, a unique partnership between State of California Department of Forestry and Fire Protection (CAL FIRE) and the County of Riverside, serves 21 partner agencies and has five core values: Leadership, Competence, Integrity, Safety, and Customer Service.

EXAMPLES OF ESSENTIAL DUTIES

• Install communication (e.g., radio, computer) and other equipment in or on vehicles; install communication (e.g., radio, microwave, computer, telephone) and other equipment (e.g., infrastructure equipment, cabling) in offices and other buildings (e.g., remote microwave/radio tower sites); perform preventative maintenance on communication network and/or components.

• Troubleshoot, repair, and resolve malfunctions of equipment and devices (e.g., computer, radios, microwave, telephones, and cabling); diagnose, locate, and repair network malfunctions.

• Research, evaluate and test proposed products, product versions and systems solutions.

• Coordinate the installation and operation of the County private telephone system, 911 emergency telephone system and all microwave and radio systems with County departments, cities and telephone companies.

• Confer with County staff and vendors to determine requirements and services and coordinate activities to ensure capability exists for inter-agency communication.

• Plan new and revised communications systems; estimate installation and recurring costs; coordinate the modification and installation of systems and leased data and transmission facilities; review and verify billings for completeness and accuracy prior to submission for payment; prepare recommendations and reports.

MINIMUM QUALIFICATIONS

Education: Graduation from high school, possession of a certificate of proficiency issued by the California State Board of Education, or attainment of a satisfactory score on a G.E.D. test. IT job-related coursework from an accredited college, university, or trade school in computer science, computer information systems, data processing, information management, or a related field to the assignment is preferred.

• Please Note: If qualifying using educational units, proof is required by the closing deadline.
  
  Applications without proof of degree/educational units completed will not be considered. Please see "Supplemental Information" below for guidelines.*

Experience:Two years of experience in any of the below areas:

• Two-way radios

• Emergency vehicle work

• Emergency warning lights and sirens (12 volt wiring)

• Mobile data computers

Other Requirements:

License: Possession of a valid California Driver's License is required as this position will spend a lot of time in the field.

Physical Requirements: 50/50 time split between the field and office. Will be required to repair vehicle technical components, using a variety of tools.

Required IT-Related Skills: The installation and coordination of the installation of communication systems including voice, videoconferencing, radio, microwave and data in vehicles, remote sites and buildings; use of test equipment to isolate, repair and resolve problems; problem isolation techniques; coordination, planning or designing of modern and computer-based business telephone systems to include planning, development and evaluation of computer telephony integration (CTI) systems involving extensive communication with telephone service user.

Preferred IT-Related Skills: Assessing customer repair needs based on description of problems; installation and configuration of network hardware and software; use of systems level maintenance and management tools; troubleshooting, repairing, and resolution of equipment malfunction in a multi-user, single platform environment; interpreting of customer technology needs.

SUPPLEMENTAL INFORMATION

What's Next?

This recruitment is open to all applicants.

Applicants who are current County of Riverside employees and/or current employees of the Riverside County Fire Departmentmay be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted.

No late applications will be permitted. Include relevant work experience details on your resume and/or application.

Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

Veterans' Preference

The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application.

For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here (Download PDF reader).

Proof of Education

If using education to qualify, upload a copy of your education documents (degree/transcripts) to your Government Jobs profile when you apply. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/.

For more information regarding the position, please contact the recruiter Mary Miller at 951-955-3464 or via email at mmiller@rivco.org.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.