IT Communications Analyst I

The Information Technology Communications Analyst will be responsible for planning and executing initiatives designed to help our enormous Information Technology team (120+ leaders, 1,100+ team members) communicate and collaborate more efficiently and effectively. The IT Communications Analyst will be a part of our IT Communications Strategy team, which is tasked with a variety of projects and responsibilities designed to educate the entire IT team through effective knowledge sharing, strengthen our UWM technology brand externally, and support our investments in current IT team member growth.

The team member in this role will work closely with leaders and team members across the floor to improve existing processes and create new ones surrounding how we communicate, amplify our various teams' goals, progress, and successes, and engage our team with important, relevant, and interesting updates and information. The team member in this role will be required to stay informed about the current status of multiple teams, projects, and initiatives, so that they can succinctly communicate those statuses to other leaders and teams quickly and accurately.

WHAT YOU WILL BE DOING

• Spearheading a wide range of projects from proposal to completion, including collecting research, developing an implementation plan and timeline, and carrying out that plan, gathering feedback and pivoting, as needed, along the way.

• Collaborating with leaders and team members across IT and the company to identify opportunities for improvement and create solution-oriented action plans.

• Writing, editing, and formatting content for our internal Decoder email newsletter, distributed multiple times per week.

• Assisting in the production of internal educational videos, including pre-interviewing guests and scripting content.

• Assist in compiling and revising team submissions to our weekly leadership report.

• Writing and editing emails, social media content, and other copy, often as a ghost-writer, as assigned by leaders on a case-by-case basis.

• Supporting the ongoing efforts of our teams and leaders, as well as our Women In Technology team member resource group.

• Planning and facilitating meetings and events, including coordinating with appropriate teams throughout the company.

WHAT WE NEED FROM YOU

Must Have Qualifications:

• A college degree (Associates or Bachelor) in Communication, English, Creative Writing, or similar field.

• At least 1 year of professional experience in an Administration, Coordinator, or Project Facilitator role

• Experience in writing and editing compelling content, and will be able to share writing samples upon request.

• Proficient with Microsoft Office applications (Word, Excel, Outlook, etc.).

• Experience working with leadership at all levels - providing them written updates, collection and incorporating their feedback, etc.

• Strong multi-tasking skills, with the ability to simultaneously drive multiple projects, in different stages, forward.

• Excellent oral and written communication skills, including ability to create a wide variety of materials in a timely manner.

• Exceptional people skills, with strong initiative to connect with leaders and team members and build relationships quickly.

• Curiosity and eagerness to learn more about new concepts, ideas, and technologies.

• Proactive and detail-oriented, with the ability to manage projects from inception through execution.

• Strong problem-solving skills, with a willingness to take initiative, while juggling several priorities.

• Ability to both work independently and collaboratively, with a positive attitude, 'yes' mentality, and receptive to feedback.

Nice to Have Qualifications:

• Experience writing content for a newsletter, grant proposals, or similar.

• Familiarity with Software Development Life Cycle, Agile methodologies, and Atlassian Confluence is a plus.

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you'll love working here include:

• Paid Time Off (PTO) after just 30 days

• Additional parental and maternity leave benefits after 12 months

• Adoption reimbursement program

• Paid volunteer hours

• Paid training and career development

• Medical, dental, vision and life insurance

• 401k with employer match

• Mortgage discount and area business discounts

• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court

• Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon

• Gourmet cafeteria featuring homemade breakfast and lunch

• Convenience store featuring healthy grab-and-go snacks

• In-house Starbucks and Dunkin

• Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.