IT Change Manager Telework

General Dynamics Information Technology Oklahoma City , OK 73113

Posted 5 months ago

General Dynamics Information Technology (GDIT) is seeking highly motivated technical professionals who are eager to play a major role in IT transformation at Government agencies in the aviation and other transportation fields.

Ability to work anywhere in the USA, this is a telework position. Onsite support will be required as requested by customer.

The IT Change Manager reports to the Service Center Manager and will be responsible for leading, managing and coordinating all IT changes across the IT enterprise. Specifically the IT Change Manager will ensure close coordination with Federal Customer stakeholders, service providers, vendors, and the program team in performing change management activities.

The IT Change Manager will support and provide strategic and tactical change management, integration management, transition management, risk and communications management for end-to-end services/products as well as updates to approved configuration baselines.

Other responsibilities include:

  • Leads and coordinates technical baseline updates and changes to the Federal Agency's enterprise IT baseline

  • Develops, updates and maintains change management processes/procedures as well as change management plans/documentation in coordination with the program team and stakeholders

  • Conducts change impact and readiness assessments, monitors and evaluates effectiveness of change activities/engagements

  • Collaborates and develops innovative methodologies/processes to continuously, efficiently and promptly handle and manage changes in the Federal Agency's IT environment

  • Coordinates and facilitates the activities of the Configuration Control Board (CCB) to include coordinating and scheduling CCB meetings, documenting change requests, tracking and following up on CCB actions, working with CCB action item owners to timely close actions and escalating issues as necessary to senior management

  • Monitors and reports unauthorized, rejected, cancelled, emergency and successful changes per established Federal Customer/program business rhythms

  • Maintains current knowledge of relevant technology as assigned and participates in special projects as required

Education:

Bachelors Degree in Computer Science, Engineering or a related technical discipline.

Qualifications:

  1. 8 - 10 years of Information Technology (IT), systems engineering or related technical discipline experience
  2. CCNP Certification required
  3. Demonstrated experience as a Senior IT Change Manager, leading, coordinating and directing change management in a Federal Agency IT environment
  4. Successful coordination, leading and management of critical end-to-end enterprise system changes
  5. Successful coordination and management of the incorporation of new services and products into an established enterprise baseline
  6. Demonstrated hands-on experience developing and managing change management plans/procedures and engagements across multiple stakeholders/vendors
  7. Experience leading, facilitating and coordinating activities/engagements of Change Control Boards (CCB), Change Advisory Boards (CAB) and other change management governance boards
  8. Hands-on experience and knowledge of process development and management
  9. Experience identifying inefficient change management practices and developing best practice solutions.
  10. Experience providing technical supervision and leadership to system engineers, project engineers/managers, configuration analysts/managers, service providers and vendors
  11. Hands-on with ITILv3, HDI and ITOM best practices

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


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IT Change Manager Telework

General Dynamics Information Technology