IT Business Systems Analyst III

ABOUT THE POSITION

The Riverside County Information Technology department has an opportunity for an IT Business Systems Analyst (BSA) III. The position is assigned to the Medical Center located in Moreno Valley.

The duties of a Business Systems Analyst III encompasses a diverse set of responsibilities. They will be responsible for creating and managing a dashboard to oversee the portfolio of projects. They will implement an established method for tracking and reporting the status of all projects.The BSA will be responsible developing essential project documents, developing and maintaining project schedules, soliciting task status updates from project resources.

Additionally, the Business Systems Analyst collaborates extensively with internal support teams, such as Systems Administrators, Field Services staff, Applications Support staff, Help Desk personnel, and Business Relationship Managers. Regular interaction with stakeholders and other supported departments within the County of Riverside is also part of the role. Finally, the Business Systems Analyst plays a critical role in capturing and documenting user requirements based on end-user input for both new and existing systems, business processes, and applications.

The department desires candidates that possess a strong blend of technical knowledge and interpersonal skills. They need to be well-versed in current technologies related to project management.

Core competencies include effective communication, leadership, team management, negotiation, personal organization, and risk management. Additionally, candidates must demonstrate project management expertise and the ability to collaborate successfully with diverse teams. Analytical skills, the capacity to interpret instructions, and concise reporting are essential. Building positive relationships with colleagues, customers, and staff at all organizational levels is crucial for success in this role.

Meet the Team!

Riverside University Health System-Medical Center consistently receives national recognition for its progressive and innovative care, as well as being known as one of the top employers in the region. The 439-bed Medical Center is a designated Stroke Center, Level II Trauma Center, and the only Pediatric ICU in the region.

Can you see yourself here? For more information on RUHS-Medical Center, please visitwww.ruhealth.org.

EXAMPLES OF ESSENTIAL DUTIES

• Conduct systems analysis and design of business processes involving evaluation of current and proposed information and business process flow, available and emerging technology hardware and software, and cost/benefits.

• Analyze projects; document new organizational processes; generate reports for management on new technology.

• Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.

• Select and recommend software or hardware based on systems analysis, evaluation of product, and vendors.

• Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions.

• Implement new and modified processes and systems by performing design, application development, installation and testing.

• Modify software; customize business applications and interfaces.

• Coordinate and communicate with end users, management, staff, and vendors on project issues and status.

• Develop project work plans and schedules and monitor project resources including staff time, vendor work, and finances.

• Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.

• Maintain, support, and administer software applications.

• Provide customer support, training, and problem analysis for software applications.

MINIMUM QUALIFICATIONS

Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).

Experience: Four years of successful journey level IT job-related experience, one year of which included either lead person duties or technically advanced IT job-related work (One year as an IT Business Systems Analyst II will satisfy the one year of lead or technically advanced experience requirement).

Other Requirement: A successful Security Clearance conducted by the Sheriffs' Department is required for positions within the Riverside County Information Technology Department.

Knowledge of: The principles, methods and techniques used in the course of work for the IT Business Systems Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval.

Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.

Required IT-Related Skills: Systems analysis theory, processes and techniques; project spec development; application design; writing and modifying technical and user documentation; data modeling techniques; prepare flow process diagrams and other design graphics; application of industry or County standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged or off-the-shelf and third party application software including office automation tools.

Preferred IT-Related Skills: Internal consulting with clients at various levels of the organization; writing code and scripts; writing process descriptions; work with client server environments.

SUPPLEMENTAL INFORMATION

Application Deadline

Applications will be reviewed in the order in which they are received. Based on the number of applications received, this posting may close without notice.

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/.

Degree/Transcript Verification:

Prior to the closing date, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services(NACES) or Association of International Credential Evaluators, Inc. (AICE).

• Prior to the closing date, upload a copy of your official/unofficial transcripts or Foreign Education Equivalency report.

Veterans' Preference

The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application.

For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here.

What's Next?

This recruitment is open to all applicants.

Applicants who are currently County of Riverside employees and/or current employees of the RCIT Department may be considered before other applicants depending on the volume of the applications received.

Qualified applicants may be considered for future vacancies throughout the County.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.

For specific questions regarding this position, contact Amanda Duarte at aduarte@rivco.org.

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time atsupport@governmentjobs.comor toll-free 1-855-524-5627.